After an hour of trying, I cannot find a way to gift a song to someone. Just want to kn...

GetHuman-mdnichol's customer service issue with iTunes from January 2020

Help with my iTunes issue
The issue in GetHuman-mdnichol's own words
After an hour of trying, I cannot find a way to gift a song to someone. Just want to know how to do that!!
GetHuman-mdnichol did not yet indicate what iTunes should do to make this right.
How GetHuman-mdnichol fixed the problem
I finally figured out how to fix the problem, so no longer needed to contact them. Thanks
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iTunes

Customer service issue
Reported by GetHuman-mdnichol
Jan 8th, 2020 - 3 mos ago
Fixed
GetHuman-mdnichol shared how to fix
Seen by 4 customers so far
Similar issue to 1560 others
0 customers following this
Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
Timeline
GetHuman-mdnichol started working on this issue
Jan 8th 2:42pm
GetHuman-mdnichol confirmed the issue is fixed. Hooray!
Jan 9th 4:30pm