I recently put my Iphone on lock mode in case someone found it after losing it so that...

GetHuman-dicalder's customer service issue with iTunes from March 2019

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The issue in GetHuman-dicalder's own words
I recently put my Iphone on lock mode in case someone found it after losing it so that it would display message with contact information but now that I found it I see that it does not show the message it was supposed to and im also completely unable to get in to it. It says to connect to iTunes but I'm unable to take the lock mode off through the phone itself or through find my iPhone on a separate phone. What would I need to do?
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Customer service issue
Reported by GetHuman-dicalder
Mar 13th, 2019 - 5 mons ago
I have an issue with iTunes too
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Seen by 3 customers so far
Similar issue to 3805 others
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GetHuman-dicalder started working on this issue
Mar 13th 3:34pm