my screen on my iphone is cracked so it will not let me put my passcode in and now it i...
GetHuman1483260's customer service issue with iTunes from November 2018
Help with my iTunes issue
Next: our robot will wait on hold for GetHuman1483260 to get a iTunes rep on the line!
Always use the GetHuman Phone tocall iTunes. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1483260's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1483260 may need:
Username, Email on Account, Phone number on Account, Order Number, Confirmation Number, and Name of Account Holder
The issue in GetHuman1483260's own words
my screen on my iphone is cracked so it will not let me put my passcode in and now it is telling me "iphone is disabled connect to itunes". I have talked to itunes representatives, apple and my carrier all day trying to figure out why no one can fix this issue. I know the password and stuff and tried login onto itunes on my computer and it did not let me but i put it in on find my iphone and it all worked. I am just very confused on what im suppose to do with it saying connect to itunes but it wont let me sign in on my computer instead its trying to send me stuff on my phone when it is disabled. All of it makes so sense and i would like to speak to someone that can help me.
GetHuman1483260 did not yet indicate what iTunes should do to make this right.
I have an issue with iTunes too
How GetHuman1483260 fixed the problem
We are waiting for GetHuman1483260 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.