Hello there,* I have two I Pod Classic, which are brilliant, however for some reason I...

GetHuman-peterwit's customer service issue with iTunes from August 2018

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The issue in GetHuman-peterwit's own words
Hello there,* I have two I Pod Classic, which are brilliant, however for some reason I can't seem to solve both have lost the ability to sync with I Tunes, they are just not being recognised for some reason. Normally when I sync a bar at top of screen tells me the progress, but now all that is there is the Apple Logo. I did have a similar problem some time ago and a very kind person from Apple talked me through a prossess and cured the problem, unfortunately I can't remember what we actually did, please can you help?* Peter Witheridge
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iTunes

Customer service issue
Reported by GetHuman-peterwit
Aug 27th, 2018 - 4 mons ago
I have an issue with iTunes too
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GetHuman-peterwit started working on this issue
Aug 27th 6:36pm