I cannot. No one has contacted me yet..

GetHuman1022080's customer service issue with iTunes from August 2018

Help with my iTunes issue
The issue in GetHuman1022080's own words
Trade them in at Cardpool for Amazon credit. ... I traded * $** iTunes cards in at Cardpool online. For what should have been Amazon credit. I am pretty sure they ripped me off for two of the cards. I just need to know weather they truly have drained these two $** cards. Before I start taking action against them. It seems After much looking I tunes balances can't be checked only redemmed. I don't use I tunes and even if I did I wouldn't want to redeem them. Apparently only customer service can tell me whether there is any money left on the card.
I don't use iTunes. Don't even have an account, but apple makes a lot of money off me buying there cards to trade in.
Refunding me. If Apple did that I would switch from android to iPhone, from pc to Mac. That's the kind of company that cares about and understands their customer base.
I've spent thousands on iTunes cards.
Contacting cardpool countless times, via social media, emails that the no longer reply to, next step is going to the Blackhawk network. The company that owns Cardpool.
I have an issue with iTunes too
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iTunes

* $** iTunes cards
Customer service issue
Reported by GetHuman1022080
Aug 22nd, 2018 - 3 mons ago
I have an issue with iTunes too
Fixed
Seen by 14 customers so far
Similar issue to 1507 others
0 customers following this
Items needed
Username
Email on Account
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Order Number
Confirmation Number
Name of Account Holder
Timeline
GetHuman1022080 started working on this issue
Aug 22nd 7:34am
GetHuman1022080 shared this issue with followers on Twitter
Aug 22nd 7:35am
GetHuman1022080 indicated the issue is not fixed yet.
Aug 22nd 9:56am
GetHuman1022080 indicated the issue is not fixed yet.
Aug 22nd 10:16am
GetHuman1022080 indicated the issue is not fixed yet.
Aug 23rd 1:56am