attempt to bill me for service I did not order or approve

GetHuman1002164's customer service issue with iTunes from August 2018

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Username, Email on Account, Phone number on Account, Order Number, Confirmation Number, and Name of Account Holder
The issue in GetHuman1002164's own words
not have this debited or charged to my accounts ... I received an email that iTunes wanted to charge me **.** dollars for * purchases empire * for **.** and clash of the clans for **.** that I did not order and my ** year old daughter and my **year old granddaughter left our home as we did not agree with the boyfriends they were dating and now live in Dundee NY with their brother and have no access to my account and need to be removed Chairty Norton's number ***-**** the ** year old and the ** year olds number is ***-**** Leah Hall so please remove them from my account please ASAP. I will be awaiting a return call to complete this
we work hard for our money and they no longer have access to this
by not charging my account and removing them from my account for any access
tried to have iTunes return a call me to me later they informed me of a ** minute wait if I call
I have an issue with iTunes too
How GetHuman1002164 fixed the problem
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iTunes

itunes was suppose to contact me for this issue I did not approve or order
Customer service issue
Reported by GetHuman1002164
Aug 16th, 2018 - a yr ago
I have an issue with iTunes too
Not resolved
Seen by 7 customers so far
Similar issue to 1463 others
0 customers following this
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Timeline
GetHuman1002164 started working on this issue
Aug 16th, 2018 11:37pm