I want to order Fisk Jubilee Singers albums....I put in my *Apple e-mail and password...

GetHuman-jsedley's customer service issue with iTunes from July 2018

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The issue in GetHuman-jsedley's own words
order from I-tunes but after e-mail and password it ask for verification code???*to use paypal..says it sent it to my phone****-***-**** didn't come. why not send the code to my e-mail? *****@***.com ... I want to order Fisk Jubilee Singers albums....I put in my *Apple e-mail and password, then it asks me for a code word which I don't know, but says it would phone me the code word which I don't get. *I often ordered music from I-tunes before without any trouble. please advise *thank you.
I can't access verification code that was *sent
send the code to my e-mail: *****@***.com
I often use I-tunes for ordering music albums, *I have quite a few
whatever you can do to remove this obstacle in buying music from I-tunes
I have an issue with iTunes too
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iTunes

I-tunes Fisk Jubilee Singers
Customer service issue
Reported by GetHuman-jsedley
Jul 26th, 2018 - 10 mons ago
I have an issue with iTunes too
Fixed
Seen by 11 customers so far
Similar issue to 1235 others
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Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
Timeline
GetHuman-jsedley started working on this issue
Jul 26th, 2018 12:05pm
GetHuman-jsedley indicated the issue is not fixed yet.
Jul 26th, 2018 1:08pm
GetHuman-jsedley indicated the issue is not fixed yet.
Jul 27th, 2018 1:22pm
GetHuman-jsedley indicated the issue is not fixed yet.
Jul 27th, 2018 1:23pm
GetHuman-jsedley indicated the issue is not fixed yet.
Jul 27th, 2018 1:25pm
GetHuman-jsedley indicated the issue is not fixed yet.
Jul 27th, 2018 1:26pm
GetHuman-jsedley indicated the issue is not fixed yet.
Jul 27th, 2018 1:32pm
GetHuman-jsedley indicated the issue is not fixed yet.
Jul 27th, 2018 1:32pm
GetHuman-jsedley indicated the issue is not fixed yet.
Jul 27th, 2018 1:36pm
GetHuman-jsedley indicated the issue is not fixed yet.
Jul 27th, 2018 2:06pm
GetHuman-jsedley indicated the issue is not fixed yet.
Jul 29th, 2018 2:11pm