billed for items I have not bought

GetHuman-boatsfl's customer service issue with iTunes from June 2018

Help with my iTunes issue
Tip from another customer
Most billing issues can be solved by checking the link here if you are unable to solve you issue through the link then we suggest you contact iTunes support through chat. The phone number 800-676-2775 will most likely send you to a link to solve the issue. You can also got to “Settings” on your device then click your name, “iTunes & Apple Store”. Once you confirm your identity in the app you will be brought to your purchases and subscription. You can challenge the purchase through the link by saying “I did not make this purchase”, you will then get a reply within 24 - 72 hours.
The issue in GetHuman-boatsfl's own words
The problem: billed for items I have not bought
GetHuman-boatsfl did not yet indicate what iTunes should do to make this right.
I have an issue with iTunes too
How GetHuman-boatsfl fixed the problem
We are waiting for GetHuman-boatsfl to fix the problem and share the solution with the rest of us customers.
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Customer service issue
Reported by GetHuman-boatsfl
Jun 25th, 2018 - 6 mons ago
I have an issue with iTunes too
Seen by 5 customers so far
Similar issue to 875 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
GetHuman-boatsfl started working on this issue
Jun 25th 6:57pm
GetHuman-boatsfl indicated the issue is not fixed yet.
Jun 26th 9:07pm
GetHuman-boatsfl indicated the issue is not fixed yet.
Jun 27th 8:53pm