I have been notified that my subscription will be terminated in one day's time because...

GetHuman-pingomin's customer service issue with iLok from January 2019

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The issue in GetHuman-pingomin's own words
I have been notified that my subscription will be terminated in one day's time because the credit card on file is invalid or expired. This is not so. My card is valid through *******.*Please do not interrupt my service. I have to work today! Let me know how to help you find me if that is a problem.**email: *****@***.com **Please give me the last four digits of the card you have on file, so that I can confirm that you have current information.
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iLok

Customer service issue
Reported by GetHuman-pingomin
Jan 6th, 2019 - a mon ago
I have an issue with iLok too
Not resolved
Seen by 5 customers so far
Similar issue to 110 others
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Timeline
GetHuman-pingomin started working on this issue
Jan 6th 4:13pm