my account has been hacked!!!! i cannot cash out i cannot even put the cash on a neighb...

GetHuman-godsmedi's customer service issue with iBotta from November 2018

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The issue in GetHuman-godsmedi's own words
my account has been hacked!!!! i cannot cash out i cannot even put the cash on a neighboring card such as amazon i am always getting the same error message when i verify my phone number and try to proceed to cash out which is Oops !this number is registered under another account. if you have any questions about this please contact support @ibotta.com which i have tried and they have told me i must just use another phone number to re register in order to cash out. now if i move my account to another friends phone to cash out i must also use the friends phone to shop which just wont work for me simply because its a phone thats used and owned and in the possession of someone else so shopping and trying to use the ibotta app will be a no go so can we do something anything to restore my phone number back to my app so i can cash out keep the hackers out and continue to use ibotta??? since i enjoy the service thanks.
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iBotta

Customer service issue
Reported by GetHuman-godsmedi
Nov 26th, 2018 - 10 mons ago
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GetHuman-godsmedi started working on this issue
Nov 26th, 2018 6:29pm