Hi, I accidentally joined eHarmony, I googled with the word "Match" expecting to get a...

GetHuman829539's customer service issue with eHarmony from June 2018

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The issue in GetHuman829539's own words
Hi, I accidentally joined eHarmony, I googled with the word "Match" expecting to get a membership from Match.com. I started to check the site for a few times and found it was eHarmony instead of Match.com. I called but I was told to wait until my subscription is end, I think it's in August. They're charging $***month, but then I googled eHarmony refund contact info, then found the third party who takes care of the eHarmony refund*complaints, but it turned out was a fraud site. I gave them my information, it was my fault, and they started taking money from my bank account EVERY SINGLE DAY. The company name called CheapCoin or something like that. I really need to get refund from eHarmony and they should look in to this scam site. Also, make the refund easier, since I've never used eHarmony site for * months since I discovered it was not MATCH.COM.
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Customer service issue
Reported by GetHuman829539
Jun 28th, 2018 - 10 mons ago
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GetHuman829539 started working on this issue
Jun 28th, 2018 3:44pm