Cancel and refund recent renewal and permanently delete photos.

GetHuman-msbigbl's customer service issue with eHarmony from May 2018

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The issue in GetHuman-msbigbl's own words
Cancel auto renewal ... This is Melinda Meacham. Email address: *****@***.com I did NOT want my account to be renewed. I thought I completed the proper cancellation request. I am now on an Alaska vacation without a electronic connection except spotty cell phone service. PLEASE REVERSE MY RECENT TRANSACTION FOR RENEWAL and refund my renewal fees. I am very unhappy with your single senior male compatability pool....most of which do not even answer a portion of the questions. I have been matched only to have eharmony boot them out on security issues. Please cancel my renewal and refund my money. Thank you for your help.**Address: *** Manor Place* Lake Jackson, TX. *********dec****
I thought I had canceled auto renewal via website.
Cancel, delete photos from site, refund recent transactions
Returned several times.
First attempt to resolve...currently have intermittent internet service.
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Customer service issue
Reported by GetHuman-msbigbl
May 17th, 2018 - 10 mons ago
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Seen by 5 customers so far
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GetHuman-msbigbl started working on this issue
May 17th, 2018 2:11pm
GetHuman-msbigbl shared this issue with others over email
May 17th, 2018 2:25pm