Hello,***My account is *****@***.com**This is about RETURN ID **********. ITEM...

GetHuman2098247's customer service issue with eBay from February 2019

4 views | 24232 similar | 0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman2098247 to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman2098247's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2098247 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman2098247's own words
Hello,***My account is *****@***.com**This is about RETURN ID **********. ITEM *: ************.**This was a purchase from a Chinese vendor. They are not as described. In fact they are totally useless objects. They were supposed to be three two sided files each side was supposed to be a different size. These are nothing more than some pot metal melted in form to look like files. There is no size difference on any of the sides. This is a scam(fraudulent item). Total including shipping was $**.**. First they offered me a $* refund. I didn't accept. Now they are asking me to accept a $* refund or I can mail back for full refund. There terms to send back would cost more than what I paid for the item. They want it sent back as registered mail. Being as this is not as described they should pay for shipping it back. They have asked me to cancel the recent purchase(this is in the resolution center) to receive $*. I am not happy with this...will BUYER PROTECT cover me on this? Ebay is getting more like ALIBABI and DHGATE every day. Not all Chinese merchandise is bad but things like these seem to be. **I do not want to accept their $* offer if buyer protection will protect me. Please let me know something soon.

GetHuman2098247 did not yet indicate what eBay should do to make this right.

How GetHuman2098247 fixed the problem

We are waiting for GetHuman2098247 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
How Do I Report an Ebay Scam?How Do I Close My Ebay Account?How Do I Change My Ebay Address?How Do I Cancel an Ebay Return?What Do I Do If I Have Not Received My Order from Ebay?
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2098247 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2098247
Feb 2nd, 2019 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 24232 others
0 customers following this


GetHuman2098247 started working on this issue
Feb 2nd, 2019 12:19pm