Hello,***My account is *****@***.com**This is about RETURN ID **********. ITEM...

GetHuman2098247's customer service issue with eBay from February 2019

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The issue in GetHuman2098247's own words
Hello,***My account is *****@***.com**This is about RETURN ID **********. ITEM *: ************.**This was a purchase from a Chinese vendor. They are not as described. In fact they are totally useless objects. They were supposed to be three two sided files each side was supposed to be a different size. These are nothing more than some pot metal melted in form to look like files. There is no size difference on any of the sides. This is a scam(fraudulent item). Total including shipping was $**.**. First they offered me a $* refund. I didn't accept. Now they are asking me to accept a $* refund or I can mail back for full refund. There terms to send back would cost more than what I paid for the item. They want it sent back as registered mail. Being as this is not as described they should pay for shipping it back. They have asked me to cancel the recent purchase(this is in the resolution center) to receive $*. I am not happy with this...will BUYER PROTECT cover me on this? Ebay is getting more like ALIBABI and DHGATE every day. Not all Chinese merchandise is bad but things like these seem to be. **I do not want to accept their $* offer if buyer protection will protect me. Please let me know something soon.

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eBay

Customer service issue
Reported by GetHuman2098247
Feb 2nd, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 24232 others
0 customers following this

Timeline

GetHuman2098247 started working on this issue
Feb 2nd, 2019 12:19pm

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