Re: Re: Re: Appealing a decision as a seller SR* *-*************VW* *vicky wilkinson*We...

GetHuman-vickygir's customer service issue with eBay from January 2019

7 views | 24116 similar | 0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-vickygir to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-vickygir's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vickygir may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-vickygir's own words
Re: Re: Re: Appealing a decision as a seller SR* *-*************VW* *vicky wilkinson*Wed ********** **:***Sent Items*To:******@***.com**Hi,**I have tried to locate the laptop which was marked and tracked as 'delivered in Nailsea' but I cannot locate it at our current or previous address. I have asked neighbours and residents at the addresses and none have knowledge of a parcel delivery. Royal Mail do not have any further information than you have already sent.**I am getting very frustrated that ebay are not doing anything to help sellers in this situation, where money has been forcibly refunded and the seller has no item returned to them. My paypal account is in arrears and I have debt collectors chasing me for £** for an item I sold under goodwill and tried to mediate with the buyer when they were unhappy.**I believe that this was fraudulently returned, in order to keep the laptop and get the money too. I have recently read a news article about similar scams that buyers are doing.**I believe I have done more than I can in order to try to rectify this and have been hugely inconvenienced, as well as all of the stress with the paypal arrears. I have been a loyal and trustworthy seller for years and ebay should put more protection in place to prevent this.**If this is not resolved fully and promptly, by reversing the paypal refund, I will have no choice but to pursue this via the Ombudsman and Watchdog.**Yours sincerely,**Victoria

GetHuman-vickygir did not yet indicate what eBay should do to make this right.

How GetHuman-vickygir fixed the problem

We are waiting for GetHuman-vickygir to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
How Do I Report an Ebay Scam?How Do I Close My Ebay Account?How Do I Change My Ebay Address?How Do I Cancel an Ebay Return?What Do I Do If I Have Not Received My Order from Ebay?
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vickygir fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-vickygir
Jan 30th, 2019 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 24116 others
0 customers following this


GetHuman-vickygir started working on this issue
Jan 30th, 2019 9:52pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians