Item ID: ************ *Sales Date: Fri, ** Dec, **** **:**:** GMT *Seller: bestbies*u...

GetHuman1830870's customer service issue with eBay from December 2018

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The issue in GetHuman1830870's own words
Item ID: ************ *Sales Date: Fri, ** Dec, **** **:**:** GMT *Seller: bestbies*u *Case Opened: Wed, ** Dec, **** **:**:** GMT**Hi**As i explained in previous email conversations, I am not interested in your item any more. You did not mentioned in your lusting about the shipping cost, i thought it was free. After i clicked "buy now", the ebay requested me to contact the seller to ask him IF he is willing to ship to my Country and at WHAT PRICE so to decide whether is beneficial for me (the buyer) to decide if i still want to buy the item or cancel the order. After you responded to me about the shipping cost in an invoice (around €** total the item * shipping cost), i decided that I DO NOT wish to proceed with the transaction (I consider the total amount too high for my budget). Therefore please cancel my order and let me know once you do it in order to leave you a positive feedback about your understanding.**Thanks and apologies about that.**Happy Christmas.**Cheers*Diana **P.S: Please see below the emails I have already sent you so far:***. Hi**I would like to know whether the seller is sending the tights to Cyprus (EU country) or not and whether there is any extra shipping charge for that or is free. **If the seller is not sending the item to Cyprus, please inform me and please cancel the order. Otherwise let me know, in order to proceed with payment as usual.****. Please cancel my order.** Since you did not mentioned in your advertisement on ebay that you will charge me extra for shipping to Cyprus (I assumed it was free shipping since you did not mentioned anything in the order details), therefore please CANCEL my order. I do not wish to pay that much in total for a pair of tights sorry. **Please confirm once you will cancel the order.**Cheers!

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Customer service issue
Reported by GetHuman1830870
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 21896 others
0 customers following this


GetHuman1830870 started working on this issue
Dec 26th, 2018 1:13pm