I sell many DVDs on eBay, many that I get from library book sale donations: used, refur...

GetHuman-filmania's customer service issue with eBay from November 2018

8 views | 18196 similar | 0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-filmania to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-filmania's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-filmania may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-filmania's own words
I sell many DVDs on eBay, many that I get from library book sale donations: used, refurbished and new. I have recently been getting several buyers who have bought new sealed DVDs, then claim, after they've opened them, that the discs skip or are scratched and they want refunds. Have you personally ever bought a new, or even a refurbished DVD or Blu Ray that when opened, was scratched or didn't play? What is to prevent my customers getting to watch--or even copy--my DVDs for free, claim they are faulty, and then make me pay for return shipping, letting them watch a movie for free. They also send me back the disc, now opened or damaged and of less resale value than when it was sent. My product return ratings on eBay also suffer. I'm out time and money. Can I refuse to take returns? What recourse do I have, and what incentive do I have to sell DVDs on your platform? Do you have any suggestions?

GetHuman-filmania did not yet indicate what eBay should do to make this right.

How GetHuman-filmania fixed the problem

We are waiting for GetHuman-filmania to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
How Do I Report an Ebay Scam?How Do I Close My Ebay Account?How Do I Change My Ebay Address?How Do I Cancel an Ebay Return?What Do I Do If I Have Not Received My Order from Ebay?
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-filmania fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-filmania
Nov 6th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 18196 others
0 customers following this


GetHuman-filmania started working on this issue
Nov 6th, 2018 10:27pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies