Dear Ebay, THis is a total disgrace. What is happening here is that you are in cahoots...

GetHuman1384867's customer service issue with eBay from October 2018

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The issue in GetHuman1384867's own words
Dear Ebay, THis is a total disgrace. What is happening here is that you are in cahoots with theives. You are assisting them in taking my money and not supplying the goods. And then you are allowing them to complete this sting. My point here, which I would like you to address is that I have never given permission for this seller to leave my order in the street, which is basically what you are intermating has happened. The contract I have with this Seller is to deliver the goods to ME.. not leave them in the street where they have clearly been stolen. If they are left outside my house, without my consent or prior warning - then they have NOT been delivered. How was I to know they were being left in the street? I asked the Seller for a refund, because many many days had gone by AFTER the due date of delivery, and they still had not evevn handed the item to the post office (See previous corresspondence with Seller) it was absolute DAYS before they finally decided to send the item. I had asked for a refund TWICE which they ignoired and then apparently they sent the item just at the beginning of this week.. Its an absolute disgrace! I have now neither had the goods or a refund and I demand ONE or THE OTHER - either deliver the items ordered to me or give me my money back! I am absolutely horrified at the way you have assisted this person with this scam. If you check the histopry of the order, you will see just how long this had been going on. You also responded very late after the request for you to step in and still alowed them to refuse my refund. I will be persuing the matter if you continue assisting this con trick of taking money and not providing goods. I will take the matter up with trading standards, citizens advice and any other route to expose this and get either my goods or my money returned. You have never had permisson from me to leave my goods in the street - and if you are suggesting that these were left on my doorstep - then the outside of my doorstep is the same as leaving them in the street and they have not been properly deliverd Regards

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eBay

Customer service issue
Reported by GetHuman1384867
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 16956 others
0 customers following this

Timeline

GetHuman1384867 started working on this issue
Oct 21st, 2018 8:54am

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