Royal Mail unable to deliver item to purchaser & left details (tracked & signed for ser...

GetHuman-claydon_'s customer service issue with eBay (UK) from May 2019

Help with my eBay (UK) issue
The issue in GetHuman-claydon_'s own words
Royal Mail unable to deliver item to purchaser & left details (tracked & signed for service). Buyer has not contacted RM to re arrange or collect item(now been over * days). Buyer not responding to my email's. Ebay witholding payment until delivered(I am over £** out of pocket from fees & post costs). I suspect buyer no longer wants item as bought similar from another ebay seller. What do I do now?

GetHuman-claydon_ did not yet indicate what eBay (UK) should do to make this right.

How GetHuman-claydon_ fixed the problem
Contacted Ebay by telephone who quickly resolved the issue
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eBay (UK)

Customer service issue
Reported by GetHuman-claydon_
May 9th, 2019 - 2 years ago
Fixed
GetHuman-claydon_ shared how to fix
Seen by 7 customers so far
Similar issue to 1334 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-claydon_ started working on this issue
May 9th, 2019 9:41am
GetHuman-claydon_ confirmed the issue is fixed. Hooray!
May 10th, 2019 2:20pm