Home
Search Company Customer Service Information
Companies A-Z
About GetHuman
© GetHuman Inc.
All Companies
›
Zulily Customer Service
›
FAQ
Updated
May 3, 2024
Zulily Customer FAQ
Top Answers & How-to Guides
What is Zulily's Phone Number?
The question we are asked most often is about how to talk to Zulily customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What is Zulily's policy on backorders?
Zulily's policy on backorders aims to ensure customer satisfaction. In the event that an item is out of stock, customers have the option...
Ask any question you have about Zulily customer service, get an answer now.
{{value}}
Get Help
Contact Zulily customer service
Password Reset
How Do I Reset My Zulily Password?
People forget passwords every day, and changing them does not have to be complicated. If you shop with Zulily, you can log in with...
Read more
Returns and Refunds
How Do I Return an Item to Zulily?
This simple guide outlines how to return an item to Zulily and receive store credit. If you have recently purchased a product from...
Read more
How long does it take to receive a refund for a returned item?
Once Zulily has received your returned item, it typically takes around 10-14 business days for the refund to be processed. However,...
Read more
Order Tracking
How can I track my order?
To track your order, simply log in to your Zulily account and go to the "Orders" section. From there, you can find the specific order...
Read more
How do I check the status of my order?
You can check the status of your Zulily order by logging into your account on the website and navigating to the "Orders" section. Here,...
Read more
Shipping Address Update
How can I update my shipping address?
To update your shipping address, log in to your Zulily account and go to the "My Account" section. From there, find the "My Addresses"...
Read more
Damaged or Defective Items
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item from Zulily, you should contact their customer service team for assistance. Be sure to provide...
Read more
Order Cancellation
Can I cancel my order after it has been placed?
Yes, you can cancel your order after it has been placed on Zulily. However, please note that you can only cancel your order within...
Read more
Can I change or cancel my order after it has been shipped?
Once an order has been shipped, it is not possible to change or cancel it. At Zulily, we strive to process and ship your purchases...
Read more
International Orders
What is Zulily's return policy for international orders?
Zulily's return policy for international orders is designed to ensure customer satisfaction. International customers have up to 30...
Read more
Payment Methods
What payment methods does Zulily accept?
Zulily accepts various payment methods to ensure convenient shopping for customers. The accepted payment options include major credit...
Read more
Packaging Requirement
Can I return an item without the original packaging?
Yes, you can return an item to Zulily even if you don't have the original packaging. While we highly encourage returning items in their...
Read more
Backorders Policy
What is Zulily's policy on backorders?
Zulily's policy on backorders aims to ensure customer satisfaction. In the event that an item is out of stock, customers have the option...
Read more
Help me with my Zulily customer service issue
Ask any question you have about Zulily customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Zulily
Password Reset
Returns and Refunds
Order Tracking
Shipping Address Update
Damaged or Defective Items
Order Cancellation
International Orders
Payment Methods
Packaging Requirement
Backorders Policy
Answers for More Companies
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
All Companies
›
Zulily Customer Service
›
FAQ
Updated
May 3, 2024