I inadvertently upgraded thinking that it was the monthly subscription. So now I have t...

GetHuman5402577's Refund issue with Zoosk from October 2020

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Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman5402577's own words
I inadvertently upgraded thinking that it was the monthly subscription. So now I have two charges. One for **.** and another one for **.**. This was a simple mistake. As I was adding my card the upgrade immediately popped up. Again I thought this this was the same thing that I was trying to purchase. Turns out, it charged me for a ** subscription and a ** day upgrade at the same time. I have already canceled the upgrade but I would like a refund as I never intended to purchase an upgrade. Also this was less than ** hrs ago. So no, I do not want to keep a ** day upgrade. I want a refund.**Please help**P*****@***.com

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Zoosk

Refund issue
Reported by GetHuman5402577
Oct 26th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 4138 others
0 customers following this

Timeline

GetHuman5402577 started working on this issue
Oct 26th, 2020 12:58am

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