I need to possibly cancel and reopen my account*payment etc because I put my account on...

GetHuman3981572's Account Help issue with Zoosk from November 2019

Help with my Zoosk issue
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Top Tip from another customer
Zoosk will permanently disable accounts that have been compromised or involve a payment that has been disputed by the credit card issuer. Subscriptions can be transferred to new accounts that contain a new email and credit card/payment info, but in the case of chargebacks, a new account is not an option.
The issue in GetHuman3981572's own words
I need to possibly cancel and reopen my account*payment etc because I put my account on pause but now I don't want it to be on pause anymore. However it however it asks for the email and password but when I type it like I have in the past it's not showing up. That email is: *****@***.com **Basically I need the password for my account because the one I've always used is not working, whether it's because my Outlook account timed out, or? Im not sure. I definitely want to keep doing Zoosk I just want to use it without having to reopen a new account while still paying for the other one

GetHuman3981572 did not yet indicate what Zoosk should do to make this right.

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Zoosk

Account Help issue
Reported by GetHuman3981572
Nov 23rd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 4751 others
0 customers following this

Timeline

GetHuman3981572 started working on this issue
Nov 23rd, 2019 12:16am