Hello my mother has signed up for zooks she was never able to use the app tried canceli...

GetHuman2224775's customer service issue with Zoosk from February 2019

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The issue in GetHuman2224775's own words
Hello my mother has signed up for zooks she was never able to use the app tried canceling her first month but was continually charged for over * months. She is not fluent in English and would greatly appreciate if she could be reimbursed and have her account terminated immediately the account was never used never accessed and she was completely unsatisfied with this dating site. Her email is *****@***.com
GetHuman2224775 did not yet indicate what Zoosk should do to make this right.
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Zoosk

Customer service issue
Reported by GetHuman2224775
Feb 16th, 2019 - 8 mons ago
I have an issue with Zoosk too
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Seen by 1 customer so far
Similar issue to 10033 others
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Timeline
GetHuman2224775 started working on this issue
Feb 16th 11:53pm
GetHuman2224775 shared this issue with friends on Facebook
Feb 16th 11:53pm