Can't travel more than ** miles due to disability. when i use the carousel the distance is to far for women selected for me. This is effecting my algorithm for women chosen for me.

GetHuman-adamdyja's customer service issue with Zoosk from January 2019

8666 similar
0 following
Help with my Zoosk issue
GetHuman-adamdyja's next move: call Zoosk.
The best way to get your problem resolved is to tap the button below to start calling Zoosk. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-adamdyja may need:
Name on the account, email, password, phone number, date of birth, and address
The issue in GetHuman-adamdyja's own words
use the carousel so the algorithm can tailor it's self to my choices and stay within a distance I've chosen, even if this does mean less choices. ... when my smart picks & carousel are chosen the distance is to far. I am unable to do such distances over **km because my disability has forced me to stay local. (Kent)**So the women I have said no to because of the distance, but I would of said yes to some if they were local. The algorithm is not taking this into account, is there anything you could do? I don't want to miss someone I should of been with
false readings on algorithm
Instead of KM for a point chosen we could draw our own radius on the map or select a county*counties. Or even the carousel could contain random people from across the world without the distance and select profiles without it getting back to the person. So location doesn't become a factor just the picture and bios.** Also you could set the distance of who could view you.
I have an issue with Zoosk too
How GetHuman-adamdyja fixed the problem
We are waiting for GetHuman-adamdyja to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zoosk's attention and get better help faster. Tap below to get started.
Having Zoosk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Zoosk email you?
This email address isn't valid
Follow this issue
See how GetHuman-adamdyja fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-adamdyja
Jan 16th, 2019 - a mon ago
I have an issue with Zoosk too
Not resolved
Seen by 22 customers so far
Similar issue to 8666 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-adamdyja started working on this issue
Jan 16th 10:41am
GetHuman-adamdyja shared this issue with your circles on Google+
Jan 16th 1:12pm
GetHuman-adamdyja shared this issue with friends on Facebook
Jan 19th 10:23am
GetHuman-adamdyja shared this issue with your circles on Google+
Jan 23rd 10:08am