I have an account with Zoosk which I cannot access. When I try to go into my account a...

GetHuman-fazacker's customer service issue with Zoosk from January 2019

2 views
 | 
8344 similar
 | 
0 following
Help with my Zoosk issue
First: share to improve GetHuman-fazacker's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fazacker's next move: talk to Zoosk when they open.
Zoosk's call center is closed now. We will send GetHuman-fazacker a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-fazacker may need:
Name on the account, email, password, phone number, date of birth, and address
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-fazacker's own words
I have an account with Zoosk which I cannot access. When I try to go into my account a message comes up saying an email has been sent to me to verify my account. I have not received that email. I am not sure what is going on but suspect it might be about payments.*I am not sure that you have the correct email address. *It is *****@***.com. *I would appreciate hearing from you ASAP as I was talking to several people and cannot access my account.
GetHuman-fazacker did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
How GetHuman-fazacker fixed the problem
We are waiting for GetHuman-fazacker to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zoosk's attention and get better help faster. Tap below to get started.
Having Zoosk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Zoosk email you?
This email address isn't valid
Follow this issue
See how GetHuman-fazacker fixes it.
This email address isn't valid

Zoosk

Customer service issue
Reported by GetHuman-fazacker
Jan 8th, 2019 - a mon ago
I have an issue with Zoosk too
Not resolved
Seen by 2 customers so far
Similar issue to 8344 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-fazacker started working on this issue
Jan 8th 10:43am