Hi, could I please seek a refund for my subscription. My subscription, ended back in No...

GetHuman1700101's customer service issue with Zoosk from December 2018

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The issue in GetHuman1700101's own words
Hi, could I please seek a refund for my subscription. My subscription, ended back in November. I now know, I am supposed to cancel the subscription, before the expiry date. My subscription, automatically got renewed today, when I topped up my credit card for other purchases. Seeing as it is the first day, and I havnt used the new subscription, can I please get a refund back into my credit card? My account, has the below e-mail, attached to it.....
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Zoosk

Customer service issue
Reported by GetHuman1700101
Dec 6th, 2018 - a mon ago
I have an issue with Zoosk too
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Timeline
GetHuman1700101 started working on this issue
Dec 6th, 2018 4:06am