I wrote to Zoosk to cancel any account in my name. A Zoosk staff*said my account was be...

GetHuman951288's customer service issue with Zoosk from August 2018

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The issue in GetHuman951288's own words
I wrote to Zoosk to cancel any account in my name. A Zoosk staff*said my account was being used. It wasn't. I was simply trying to cancel the auto renewal. His senior colleague agree. Zoosk said I needed to cancel the apple pay mechanism, which I did* they offered to assist with cancelling the contract. On the basis apple pay was cancelled, please confirm the account is now closed
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Zoosk

Customer service issue
Reported by GetHuman951288
Aug 7th, 2018 - 6 mons ago
I have an issue with Zoosk too
Not resolved
Seen by 12 customers so far
Similar issue to 2985 others
1 customer following this
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Timeline
GetHuman951288 started working on this issue
Aug 7th, 2018 11:12am