A few days ago my zoosk account was hacked. My profile was replaced with a new one and...

GetHuman924553's customer service issue with Zoosk from July 2018

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The issue in GetHuman924553's own words
A few days ago my zoosk account was hacked. My profile was replaced with a new one and an additional picture was added. I became aware of this when zoosk contacted me to say that my "new" picture had been taken down as it did not follow zoosk rules. It took me a full day to change my password and write apology notes to people who had been affected. Now I cannot enter the site at all. I received an email saying that my account had been closed. I am pretty sure that I have time left on my subscription. Please fix this!*Eleanor A. Hill**** Riverside Circle Circle*Marshfield, MA *****
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Zoosk

Customer service issue
Reported by GetHuman924553
Jul 28th, 2018 - 10 mons ago
I have an issue with Zoosk too
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Seen by 11 customers so far
Similar issue to 2614 others
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Items needed
Name on the account
email
password
phone number
date of birth
address
Timeline
GetHuman924553 started working on this issue
Jul 28th, 2018 1:54am
GetHuman924553 indicated the issue is not fixed yet.
Jul 29th, 2018 2:55am
GetHuman924553 indicated the issue is not fixed yet.
Jul 29th, 2018 3:10am