Before contacting them, items GetHuman-amydee may need:
Name on the account, email, password, phone number, date of birth, and address
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-amydee's own words
My account was hacked. I deactivated my account and this morning my bank account is wiped out. The picture on my profile is not me. I need you to please remove my credit card from your file. It won't let me do it. I need to make sure my account is completely deactvated. Again somebody is pretending to be me and making charges on my account. Please reverse the charges right away. I can't reach anyone at your customer service dept.
GetHuman-amydee did not yet indicate what Zoosk should do to make this right.
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