I want to change my subscription to a different period.

GetHuman-cpenn's customer service issue with Zoosk from June 2018

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Name on the account, email, password, phone number, date of birth, and address
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-cpenn's own words
The problem: I want to change my subscription to a different period.
GetHuman-cpenn did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
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We are waiting for GetHuman-cpenn to fix the problem and share the solution with the rest of us customers.
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Zoosk

Customer service issue
Reported by GetHuman-cpenn
Jun 25th, 2018 - 4 mons ago
I have an issue with Zoosk too
Not resolved
Seen by 1 customer so far
Similar issue to 1608 others
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Timeline
GetHuman-cpenn started working on this issue
Jun 25th 9:35am