I want to change my subscription to a different period.

GetHuman-cpenn's customer service issue with Zoosk from June 2018

1 view
 | 
1608 similar
 | 
0 following
Help with my Zoosk issue
Before contacting them, items GetHuman-cpenn may need:
Name on the account, email, password, phone number, date of birth, and address
GetHuman-cpenn's next move: talk to Zoosk when they open.
Zoosk's call center is closed now. We will send GetHuman-cpenn a reminder to call them when they open. Nothing to do for now but wait!
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman-cpenn's own words:
The problem I ran into: I want to change my subscription to a different period.
I trust that Zoosk will make this right and come up with a resolution that is fair.
Help with my Zoosk issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zoosk's attention and get better help faster. Tap below to get started.
Having Zoosk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Zoosk email you?
This email address isn't valid
Follow this issue
See how GetHuman-cpenn fixes it.
This email address isn't valid

Zoosk

Customer service issue
Reported by GetHuman-cpenn
Jun 25th, 2018 - 2 mons ago
I have an issue with Zoosk too
Not resolved
Seen by 1 customer so far
Similar issue to 1608 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cpenn started working on this issue
Jun 25th 9:35am