I logged in using Facebook. Although that was successful, they have a closed email addr...

GetHuman-lemayp's customer service issue with Zoosk from June 2018

Help with my Zoosk issue
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-lemayp's own words
I logged in using Facebook. Although that was successful, they have a closed email address for logging in. So, when you wanted to verify my email *****@***.com - I no longer have access to that email. Comcast*Xfinity helped me change my email address and keep all my files and messages. It is now - *****@***.com. I can't figure out how to change that on Facebook. They are unreachable. So if you let me sign up with - *****@***.com, you would make my day!!!
GetHuman-lemayp did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
How GetHuman-lemayp fixed the problem
I used Google * instead. Facebook never sent the verify code to my new address. I tried many times, but it still lists a closed account as my contact address.
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Zoosk

Customer service issue
Reported by GetHuman-lemayp
Jun 14th, 2018 - 9 mons ago
I have an issue with Zoosk too
Fixed
GetHuman-lemayp shared how to fix
Seen by 13 customers so far
Similar issue to 1269 others
0 customers following this
Items needed
Name on the account
email
password
phone number
date of birth
address
Timeline
GetHuman-lemayp started working on this issue
Jun 14th, 2018 12:30am
GetHuman-lemayp shared this issue with your circles on Google+
Jun 14th, 2018 12:31am
GetHuman-lemayp shared this issue with your circles on Google+
Jun 14th, 2018 12:32am
GetHuman-lemayp shared this issue with friends on Facebook
Jun 14th, 2018 12:34am
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Jun 14th, 2018 12:38am
GetHuman-lemayp shared this issue with others over email
Jun 14th, 2018 12:39am
GetHuman-lemayp indicated the issue is not fixed yet.
Jun 14th, 2018 1:33am
GetHuman-lemayp confirmed the issue is fixed. Hooray!
Jun 17th, 2018 1:55am
GetHuman-lemayp shared this issue with friends on Facebook
Jun 17th, 2018 2:32am