A few issues:*Signed up with the account being connected to my work and personal email...

GetHuman-gdhtec's customer service issue with Zoosk from June 2018

6 views
 | 
454 similar
 | 
0 following
Help with my Zoosk issue
GetHuman-gdhtec's next move: talk to Zoosk when they open.
Zoosk's call center is closed now. We will send GetHuman-gdhtec a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-gdhtec's own words
A few issues:*Signed up with the account being connected to my work and personal email - have to cut the work tie*Computer was stolen, had the only listing of my password so I am not able to log in*I'm allowing zoosk emails to stay in the junk folder at work - won't do a password reset from work email*Also getting emails on my personal email as shown below so that should allow resolutuon*I'm not yet divorced - is that a violation of zoosk? *Email that is connected to account in addition to the work email is *****@***.com and this is good for communication with me*Mobile phone tied to a count is ***-r**-****
GetHuman-gdhtec did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
How GetHuman-gdhtec fixed the problem
We are waiting for GetHuman-gdhtec to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zoosk's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Zoosk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gdhtec fixes it.
This email address isn't valid

Zoosk

Customer service issue
Reported by GetHuman-gdhtec
Jun 9th, 2018 - a yr ago
I have an issue with Zoosk too
Fixed
Seen by 6 customers so far
Similar issue to 454 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
email
password
phone number
date of birth
address
Timeline
GetHuman-gdhtec started working on this issue
Jun 9th, 2018 3:21pm
GetHuman-gdhtec indicated the issue is not fixed yet.
Jun 9th, 2018 4:38pm
GetHuman-gdhtec indicated the issue is not fixed yet.
Jun 10th, 2018 4:35pm