I tried to subscribe and used my Visa card but I didn't go through?

GetHuman-joanaxel's Billing Issue with Zoosk from April 2018

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The issue in GetHuman-joanaxel's own words
The problem: I tried to subscribe and used my Visa card but I didn't go through?
GetHuman-joanaxel did not yet indicate what Zoosk should do to make this right.
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Zoosk

Billing Issue
Reported by GetHuman-joanaxel
Apr 26th, 2018 - 7 mons ago
I have an issue with Zoosk too
Fixed
Seen by 4 customers so far
Similar issue to 6475 others
0 customers following this
Items needed
Name on the account
email
password
phone number
date of birth
address
Timeline
GetHuman-joanaxel started working on this issue
Apr 26th 3:44am
GetHuman-joanaxel indicated the issue is not fixed yet.
Apr 26th 8:16am
GetHuman-joanaxel indicated the issue is not fixed yet.
Jul 2nd 11:16am