I would like i) my card details removing from being stored by zoosk. * ii) explanation...

GetHuman629375's customer service issue with Zoosk from April 2018

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The issue and preferred resolution, in GetHuman629375's own words:
I would like i) my card details removing from being stored by zoosk. * ii) explanation as to why everytime I log on I have to ask for a newp***word (hacked account???) iii) a customer service email address for Zoosk and confirmation that my cancellation of subscription will be honoured and no further money taken from my card. iv) confirmation from zoosk that once my subscription ends and I delete my profile it will be deleted and all information stored about me removed. My email is *****@***.com and my username is Beth. I no longer have a permanent p***word as I am required to send for a new one each time I log on. I do not want to reveal my full name here thank you but you can email me at my email address. Thank you.
I trust that Zoosk will make this right and come up with a resolution that is fair.
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Zoosk

Customer service issue
Reported by GetHuman629375
Apr 25th, 2018 - 3 mons ago
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Seen by 9 customers so far
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GetHuman629375 started working on this issue
Apr 25th 10:58pm