I got charged $*.** in random fees, I'm not sure exactly why. I had no fees extra that...

GetHuman-nphurp's customer service issue with Zipcar from November 2018

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The issue in GetHuman-nphurp's own words
I got charged $*.** in random fees, I'm not sure exactly why. I had no fees extra that should have been applied to my account. If it was for the customer support, he never helped me find the car. It was in a parking garage and I had to run around ** minutes into my rental time to find it, he just said it should be there.. nothing beyond that. I don't feel I should be changed once, much less twice for that.
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Customer service issue
Reported by GetHuman-nphurp
Nov 27th, 2018 - 9 mons ago
I have an issue with Zipcar too
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Seen by 3 customers so far
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GetHuman-nphurp started working on this issue
Nov 27th, 2018 5:50pm