Hi,**I rented a zipcar this past Wednesday and I brought it back a little bit late. Fir...

GetHuman-msteidle's customer service issue with Zipcar from October 2018

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The issue in GetHuman-msteidle's own words
Hi,**I rented a zipcar this past Wednesday and I brought it back a little bit late. First of all, I had absolutely no idea there was a late fee. Second of all, I am a college student and I do not have $** to spend on a late fee for a car I am already paying for. When I did rent it, it was not booked the whole night so it should not have been a problem that I returned it a little bit late. I understand charging me for the extra time but a $** late fee? I am extremely disappointed at this and if I cannot get it figured out I will not be continuing to use zipcar.
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Customer service issue
Reported by GetHuman-msteidle
Oct 19th, 2018 - 3 mons ago
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GetHuman-msteidle started working on this issue
Oct 19th, 2018 10:16pm