Thanks for reading my request. Really appreciate your hard work for small landlords.*I...

GetHuman-joey_li's customer service issue with Zillow from September 2018

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The issue in GetHuman-joey_li's own words
Thanks for reading my request. Really appreciate your hard work for small landlords.*I have advertised a rental unit in *** S. Plymouth Ct., Chicago, IL ***** on Zillow before. And I was always getting some messages from Trulia and hotpads before. My ad is for $**** (may change to **** soon) and the first picture is a night view. *Since I advertised the same unit again in August, I have not received any message from Trulia. I still receive messages from Zillow. It seems on Trulia, my ad does not come out in a search because a few other units from the same address are taking the place.*About ten days ago, I stopped receiving any message from Hotpads. And when I did the same search as I did before, I do not see my rental unit listed any more on Hotpads. The search I did has keywords such as "*** S. Plymouth Ct., rentals". It seems there is another unit from the same address taking the place. Their unit is listed at $****, and is a completely different ad.*My ad is for $**** and the first picture is a night view. I will attach the picture (if I can do it). I am wondering if you could fix the problem, so m y ad can come out during searches by Hotpads and Trulia users. And people can start to send me messages again.*If you need my unit number, it is Unit ****. But in the past I have never had this problem before even though I was using the same address without the unit number.*Thank you so much for your hard work.*****************************************

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Zillow

Customer service issue
Reported by GetHuman-joey_li
Sep 17th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 4162 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name

Timeline

GetHuman-joey_li started working on this issue
Sep 17th, 2018 6:39pm
GetHuman-joey_li indicated the issue is not fixed yet.
Sep 18th, 2018 7:35pm

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