This started out because last night, I purchased in-game crowns from the Crown Store on...

GetHuman636151's complaint issue with Zenimax from April 2018

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The issue in GetHuman636151's own words
This started out because last night, I purchased in-game crowns from the Crown Store on Elder Scrolls Online. I wanted ****, which costed **.**. The next day (today) I found that I was charged three times. I have the confirmation email from ESO confirming my one purchase, and I also have a screenshot showing the amount of times I was charged, if necessary. I'm pretty upset about this, and found it extremely hard to find anyplace to contact support for this problem. I'm hoping contacting you here will bring me to a solution or at least point me in the right direction. Thank you for your time.
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Zenimax

complaint issue
Reported by GetHuman636151
Apr 27th, 2018 - a yr ago
I have an issue with Zenimax too
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Seen by 6 customers so far
Similar issue to 114 others
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Timeline
GetHuman636151 started working on this issue
Apr 27th, 2018 11:25pm
GetHuman636151 indicated the issue is not fixed yet.
Apr 28th, 2018 3:38am