A:Zenimax does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Zenimax starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Zenimax offer 24 hour customer service?
A:Not by phone.But you can contact Zenimax 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Zenimax Customer Service
There are other ways to contact Zenimax customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Zenimax customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Zenimax?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Zenimax, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
You can cancel your ZeniMax account by logging into your account and selecting the "Cancel Subscription" option. Remember to backup any data before the cancellation and check the status of your account after canceling. If you experience any issues, you can always call ZeniMax customer service.
The system requirements for Zenimax games may vary depending on the specific game and its technical specifications. It is recommended to check the system requirements mentioned on the game's packaging or official website for accurate and up-to-date information. Generally, Zenimax games require at least a minimum processor, such as Intel Core i5 or AMD Ryzen 3, and a compatible operating system like Windows 10. They also typically require a certain amount of RAM, storage space, and a dedicated graphics card like NVIDIA GeForce GTX 970 or AMD Radeon RX 480. Additionally, a stable internet connection may be required for online features. It is important to ensure your computer meets or exceeds these requirements to enjoy a smooth gaming experience with Zenimax games.
If Zenimax has suspended your account, you open a support request on Zenimax. Select Submit a Ticket and then click the relevant product. Choose Game Account Suspension or Ban Dispute and follow the prompts. You'll receive an email providing further instructions on proceeding with your appeal. Wait for approval or rejection of your case.
Click the link above to get answers to just about any Zenimax customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Zenimax issue
Conclusion and closing notes
You came here to see Zenimax's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Zenimax agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Zenimax anyways and help you with your issue. Over the last 18 months, 762 customers like you have come in search of a phone number for Zenimax and helped us confirm they don't have one. Common reasons that people try to call Zenimax customer support department include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call Zenimax first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Zenimax doesn't have any phone numbers. It's not always clear what is the best way to talk to Zenimax representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Zenimax Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Zenimax, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Zenimax customers like yourself.
GetHuman does not provide call center services or customer support operations for Zenimax. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Zenimax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.