Hello. I signed up for a youtube music trial in error & a youtube premium trial of whi...

GetHuman4105015's Refund a Charge issue with YouTube from December 2019

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The issue in GetHuman4105015's own words
Hello. I signed up for a youtube music trial in error & a youtube premium trial of which I believed included youtube music. The * month trial for youtube premium which expires on January ** ****, I believed would override the single youtube music trial of * month which ended **-**-****. I was unexpectedly billed $**.** cents on that day. I attempted to locate online how to cancel that youtube music subscription but to no avail. I have called several google telephone numbers but only get an automated system. Please, how can I get the $**.** credited back to my visa debit card & cancel that membership because I already have it in my youtube premium trial. Thank you in advance for your assistance.

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YouTube

Refund a Charge issue
Reported by GetHuman4105015
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 17889 others
0 customers following this

Timeline

GetHuman4105015 started working on this issue
Dec 16th, 2019 5:04pm

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