YouTube Customer Service Issues

Hello, I am in need of assistance recovering my YouTube account from approximately six years ago. Unfortunately, I do not recall the email address or password associated with it. I am confident that it is my account as I have uploaded videos featuring myself and my younger sisters. Additionally, my profile picture includes a photo of me. Any help in retrieving access to this account would be greatly appreciated. Thank you, Lydia

After further review, we have found that there was a violation of our Community Guidelines in your account leading to its permanent ban. We are developers of an Android app and assigned the creation of a YouTube account promoting our nightcore music app. Due to lack of expertise, the account got banned after uploading 10 videos in 2 days, containing undisclosed advertising for our app still in progress. Each video had a 5-second promotional intro displaying our app's name and logo and featured relevant nightcore music songs. The video descriptions consistently included a call to action to download the app when it becomes available. The descriptions also mentioned attributions to the original artists and sources of the music and images used, along with a disclaimer that the content belonged to their rightful owners. Additionally, the lyrics of the songs were provided, and viewers were encouraged to report any issues with the content. The videos were acknowledged as fan-made without any ownership claims. Thank you for your assistance.

I am curious why YouTube does not respect the "Skip Ad" button and continues to play ads, disrupting my and others' viewing experience. It feels like my rights are being violated due to this deceptive behavior. Even after clicking the skip button, the ads persist, making me feel misled. I plan to voice my concerns to the FCC and share my experience on Facebook, reaching an international audience through my extended family. This situation appears discriminatory, and I am considering the negative publicity it may generate due to my ethnicity. I find these practices deceptive and dishonest, lacking the manners and consideration teenagers can sometimes demonstrate better.

I am experiencing issues with Reel Production located in Ypsilanti, MI. I hired them to film and upload videos on YouTube, paying over $2,[redacted] for their services. However, they have been deleting my videos from the platform without permission. You can verify this on YouTube under forgieauto. I did not authorize the presence of my videos on their channel and I am taking legal action to have their page removed from YouTube. It is unfair for them to use their account to deceive and take money from people, and this behavior should not be tolerated.

A video falsely accusing me as the driver was posted on YouTube. Initially, my full name was disclosed, violating my privacy rights. After YouTube intervened, my name was removed, but the video maker started sending threatening emails, hinting at revealing more personal information. Recently, they re-edited the title, including my last name, listing old convictions, and making false claims. The video does not depict me; evidenced by the taxi number and driver's attire differing from mine. Despite YouTube's prior intervention, they now claim my privacy rights are not violated. I seek support in having this misleading and defamatory video removed promptly.

I recently submitted my work to a film festival, and I am thrilled that they have selected it. I received a request for the source file as they want to stream it live on YouTube. However, I also want to upload it to my own YouTube channel. I am unsure if there will be any copyright issues if they stream it first. Could you please clarify this for me promptly? Additionally, if you could provide details about copyright laws, I would truly appreciate it. Thank you in advance for your help.

My daughter has a YouTube channel called Mariah's World of Happiness. Recently, it hit 4,[redacted] watched hours and 1,[redacted] subscribers according to YT Studio and Vid IQ. However, when I checked the Monetization area, it shows only [redacted] hours of watched time. I was hoping to become a YouTube partner once we reached the 4,[redacted] hours. Can you please assist me in understanding why this discrepancy is occurring? I would appreciate your help in addressing this issue and providing clarification. Thank you.

I've been researching how to start sharing my idea on YouTube, but I'm unsure about the next steps, especially regarding securing sponsors and advertisements. Could you provide guidance on who to reach out to for sponsorships and how to attract companies to advertise on my channel? Despite receiving positive feedback for my concept, I lack experience in this area and could really use some assistance moving forward. Thanks. Sincerely, Bobby J

I recently downloaded Youtube Music on my phone and declined the free 1-month trial offer twice. After it appeared a third time, I accepted the offer. Despite adding the free trial to my account, I later discovered a charge of £12.99 on my bank statement from Youtube. I would appreciate a refund of this amount and clarity on why a free trial was offered when a charge was incurred.

I am Stanley Horowitz, a 77-year-old man distressed by the repetitive ads on Youtube. Whenever I try to listen to music, I am bombarded with an ad prompting me to "Click to block ads" or "Update your media player." This constant exposure is making me physically unwell. I am deeply troubled by this experience and seek assistance in permanently removing these distressing ads from my computer.

I am looking to create a MP3 file of the song "I Wish I Had You" by Fats Waller and Billie Holiday, which is not available for digital download or sheet music. I want to use this file to transcribe the song into printable music so I can play it. Please grant me permission to do so. Thank you.

I am experiencing issues with live streaming through my webcam. My videos are lagging and pixelated. I have around 5mbps upload speed and cannot increase it. Strangely, I don't encounter any problems while live streaming on my phone using Facebook, although I have no subscribers yet. I am new to this and really eager to start live streaming on YouTube. Any assistance would be appreciated. Thank you, S.J.

I have multiple Youtube/Google accounts. One is dedicated to my Music channel where I upload my music videos. However, I encountered an issue when I tried to upload my latest song/video as my channel is not visible in my Google account linked to my registered email address. Although my channel and videos are still available and functioning properly on Youtube, I am unable to access the account to upload new content. The email associated with the account is [redacted], and the Youtube channel that I am unable to access is under my artist name, b9dger.

Three weeks ago, my channel was compromised by a malicious entity. The attacker gained access to the Google Page associated with my Youtube channel and seized ownership rights. They have been posting harmful content, promoting their own channel, and attempting to sell off my channel. Despite reporting the issue to Youtube three weeks ago, there has been no progress or communication regarding the resolution of the matter. I am seeking assistance to address this security breach and regain control of my channel.

I have set up YouTube Kids on my son's new tablet through the Google Family Link app. Unfortunately, I mistakenly selected the "younger" content filter and need to change it to "older." In the United States, this can be done through the Family Link app, but we live in Canada, and the option is not available here. I would appreciate it if you could reset the settings for his email address so I can set up the app correctly. If this adjustment is feasible, please reach out to me promptly, and I will provide you with his gmail address. Thank you for your assistance. S

Every time I attempt to watch YouTube TV, it prompts me to verify my location for live content. I enter the correct area details even though it's already displayed. After that, I go back to the home screen, try to watch YouTube live, and once again, it requests location verification. I recently installed YouTube on Saturday, but I have been unable to watch it properly. Only a few channels come through so far. Could you please assist? Also, I would appreciate it if you could confirm that I only have one account registered under the email [redacted] Thank you.

I have an embarrassing YouTube account with videos that I want to delete as it's affecting my confidence, leading to negative experiences. Unfortunately, I no longer have access to the account and can't remember the associated email addresses. Despite being inactive for years, the account remains searchable, causing distress due to past bullying experiences. I hope YouTube can consider removing it, as the content was created when I was very young and is now inappropriate. Deleting the account would greatly help me in moving forward positively.

I uploaded a music video featuring me and some friends on the flycity x Hundo channel. Unfortunately, I can't access my old Gmail account to delete the video. It's crucial to remove it because someone in the video is involved with a gang, and this has put me and my friends in danger. Urgent action is required to delete the video to prevent any further threats to our safety.

I've uninstalled the app on my Roku multiple times in hopes of a resolution. Using my Galaxy6 Android phone, I attempted to log in online, checked settings, and sought help. After waiting for 38 minutes on hold, I was told there was high call volume. The representative provided an IT number (which I have misplaced) that turned out to be invalid. I've also tried to adjust the picture and font settings on both my TV and phone. Feeling unsure about my phone, I may need to visit Verizon to confirm everything is set up correctly. Although I've explored a live chat option, they requested payment, which I am not willing to do. In my frustration, I have left feedback on the Google Play Store and YouTube.

I'm having trouble finding YouTube TV on all of my TVs. I was under the impression it would automatically appear on all my smart TVs once I subscribed, like Netflix does. However, that doesn't seem to be the case. I tried to activate it on my main family room TV by following the (3) steps from my desktop, but when I returned to the family room, it didn't work. Now it's asking me to go through the activation process again with a new code. This is getting too complicated for me, and I just want to cancel my subscription.