YouTube Customer Service Issues

I have noticed an issue with my YouTube videos not showing up in search results even though I use the same title for both the title and description points and add relevant tags. Initially, my videos were easily searchable, but now they seem to have disappeared. I seek assistance in ensuring that my new uploads are searchable on YouTube. Thank you for your help in resolving this matter.

Hello, I am a gaming channel called 2games 2Bros. I began my channel in late November. Recently, I discovered another channel that started just a week ago. This channel is not copying my videos but has the same name, 2Bros 2games, and also creates gaming content. Their viewership is increasing quickly, and I am concerned about my original idea and channel being overshadowed. I kindly request that YouTube intervenes and asks them to modify their name. Thank you, 2games 2Bros (the original).

I am experiencing issues with reactivating my YouTube channel, which was disabled by a marketing company that violated a rule while working with it. I have since stopped using their services and now need access to my channel to continue promoting my business that assists Veterans with their home loan benefits. Unfortunately, my request for reactivation was denied, and my attempt at creating a new channel with a different email was also unsuccessful. I had a significant number of videos on the original channel, making it crucial for me to have it reinstated. Despite trying to reach out to YouTube for assistance, I have not had any luck. Supporting our military Veterans is my primary goal, and I am seeking advice on how to resolve this situation and regain access to my channel.

I am attempting to reset the password for my YouTube account linked to www.youtube.com/evilneeson. I have followed the steps provided by YouTube through their "Forgot password?" link. The process involves an SMS verification, but despite entering the correct phone number, I did not receive any SMS code from YouTube. Trying alternative methods by entering the email addresses associated with the account resulted in receiving a confirmation code from YouTube, but no further steps were provided to regain access to my account. YouTube's advice to use an old password, which I have forgotten, does not resolve the issue.

My YouTube channel has been hijacked, and I will provide the necessary information below: Original Channel Name: Vivek Kumar Srivastava Channel ID: [redacted] Date of Unauthorized Access to Email: Around December 14th to December 15th, [redacted] Date of Hijacker Changing Channel Rights: December 14th to December 20th, [redacted] Currently, the channel name, artwork, profile picture, and timeline picture have been altered. I am the rightful owner of all the social media accounts linked to the channel, and my name is featured in every video.

I am frustrated that when I download a video on YouTube, it goes to my phone instead of my YouTube account. As a premium member, I expect better service and the ability to contact customer support without additional charges. Another issue is not being able to watch downloaded videos like "Downton Abbey" offline. It's essential that I access all my content offline, similar to downloaded movies. I hope to reach a human at YouTube without incurring extra costs, especially since I am a premium member. Thank you for addressing these concerns.

Dear YouTube, I believe my channel was mistakenly terminated due to copyright strikes, which I was not aware of. I have always followed the community guidelines diligently, and while the videos were not violating any rules, they unfortunately had copyright issues. I would like to request a thorough review of my channel and kindly ask for it to be reinstated. I am willing to remove any infringing content and ensure compliance moving forward. Please consider restoring my channel. Thank you.

As a video creator from Romania with around 200k subscribers on Youtube, I woke up this morning to find that my channel had been demonetized without any prior warning. I rely on the income generated from my videos, especially during this time when I have bills and debts to pay. The reason given for demonetization is misleading metadata, specifically in the titles, descriptions, and tags, which I have not used in three years of creating content. I have always ensured that my channel complies with Youtube's policies. I urge for a review of my channel since I believe this is a mistake. I have been a responsible and compliant partner for years without any previous issues. I request real explanations and tangible proof regarding this decision as I am confident in my adherence to the guidelines. My channel has always maintained a friendly and fair approach without resorting to any misleading tactics. It is essential for me to resolve this matter promptly as I rightfully deserve the earnings from my hard work.

Hello, I'm Carol Claxton. I run a YouTube channel called "His Dubness," but recently changed it to "Uiz my Y." However, despite the change, I'm still seeing the letter "H" from my old channel appearing in certain places instead of the expected "U." This discrepancy is causing confusion as the YT app displays a gift emblem while the actual YT pages show the incorrect "H." This issue is new to me, as previous name changes never resulted in such errors. It seems like my account may be compromised or experiencing a technical glitch. I would appreciate it if this problem could be resolved promptly to accurately reflect my channel name as "Uiz my Y."

My YouTube account J.pink was abruptly terminated without any explanation. Despite receiving two strikes in January and March of [redacted] for older flagged videos deemed inappropriate, I have since refrained from posting any such content. I have reached out to YouTube multiple times seeking clarification on why my account was banned, especially since my recent uploads only featured my piano performances at various community events. I am eager to retrieve my videos, even willing to pay if necessary, as I believe the termination of my account is unjust considering my efforts to comply with guidelines.

To the Google Team, Subject: Hacking of my YouTube Channel "Acharya Kaushik Ji Maharaj" linked to Google ID "[redacted]" Dear Sirs, I have been operating the aforementioned channel since [redacted] and successfully reached [redacted] subscribers in [redacted]. Unfortunately, our account was compromised when we achieved this milestone, and the hacker proceeded to link their AdSense ID [redacted] and withdraw all earnings from the channel. Kindly assist us in identifying the individual associated with the AdSense ID mentioned above – including their name, address, and mobile number – to facilitate the recovery of our stolen funds. Yours sincerely, Acharya Kaushik Ji Maharaj

I posted a video yesterday that potentially violates copyright laws, a mistake I only realized today. I am unable to locate the video for deletion myself. Could you assist me in removing it? I feel terrible about not considering the artist's rights before posting it and would like it taken down as soon as possible. This situation is upsetting to me, and I sincerely regret this oversight. Your help in resolving this matter is greatly appreciated.

I was charged on my card for a $12 fee by YouTube, bringing my bank account balance to -$40. I struggle with using cell phones and typing, and it's challenging for me to navigate. I urgently need to contact someone by phone for assistance. I believe the charge was premature as either the trial hadn't expired or was underutilized. I attempted to cancel the subscription earlier but encountered difficulties. This charge is critical as it depleted my account that was close to zero in checking and had minimal savings. If unresolved, this may impact my debit card and checking account negatively. I'm anxious about this situation and need help with canceling the subscription promptly.

Roku informed me that the PBS app is now available for viewing PBS programs. I downloaded the app but I am unable to view or hear audio on any of the Masterpiece Theatre programs. Following Roku's instructions, I uninstalled and reinstalled the PBS app, but the issue persists. I am unsure if there is a problem with the app or if it's not possible to watch all Masterpiece programs for free on this app.

Last night, I attempted to cancel my free trial on YouTube TV. Despite clicking the cancel button multiple times, the cancellation did not go through, and money was still deducted from my account. This situation is frustrating as it has happened before with the music service. I am considering deleting my account but would like to resolve this issue first. Please reach out to me at [redacted] or through [redacted] Thank you, David C. Hall.

I signed up for YouTube Premium using my [redacted] account under Randi Ellis-Rucker's name to use it with my newly purchased Google Mini. However, I was charged multiple times on my Wells Fargo account in various amounts ($15.99, $22.99, $12.99, $15.99, and $12.99). The charges seem to be linked to my other YouTube account, [redacted], which doesn't show as a Premium account. I received a notification from Wells Fargo about suspicious activity and noticed an additional charge of $28.95, which was promptly refunded. I am confused and frustrated by the overcharging (5 times more than expected). I request refunds for the extra charges to my Wells Fargo card ending in [redacted]. Please contact me at [redacted].

Subject: Proposal for Youtube Promotion Project Dear Sir/Madam, I am Bharat Bhushan Bhatt from India. The ongoing issue in the vast realm of online video content is the struggle many creators face in gaining visibility. To address this, I propose a project utilizing the Youtube API to empower creators to stand out amidst the sea of uploaded videos. The essence of my project is simple: creators can submit their Youtube video links to our platform, where they will engage in tasks such as subscribing, liking, and viewing videos of fellow creators. This platform aims to provide a space for new and struggling creators to boost their reach and audience engagement through mutual support. By facilitating daily tasks and interactions, this project seeks to help creators increase their viewer count and prominence in the public domain. Through collaborative efforts, creators can self-promote and enhance their online presence, fostering a community where each participant can benefit from increased visibility. I am dedicated to pursuing this project, as I believe in its potential to transform the promotion landscape for Youtube creators. Your guidance and support in this endeavor would be greatly appreciated as I continue working towards my dream project. Thank you for your consideration. Warm regards, Bharat Bhushan Bhatt

Subject: YouTube Project Proposal I am Bharat Bhushan Bhatt from India, addressing the challenge faced by many content creators on YouTube. Despite the millions of videos uploaded daily on various platforms, only a few creators manage to stand out and gain recognition. To tackle this issue, my project involves utilizing YouTube API in a unique way. Through my platform, creators can submit their video links and engage in tasks within a specified framework. These tasks may include subscribing, liking, and viewing other creators' content. The goal is to create a supportive community where new and struggling creators can increase their views, likes, and subscriptions by collaborating and promoting each other. By participating in daily tasks on the platform, creators can boost their video visibility and reach a wider audience. The project aims to empower creators to self-promote their content and enhance their online presence. Ultimately, the project seeks to address the promotional needs of YouTubers by offering various mechanisms to improve their audience engagement and visibility. I would appreciate guidance on the feasibility of this project as I am committed to its development. Thank you, Bharat Bhushan Bhatt

I encountered a problem with my live streaming on YouTube from my PS4. My gaming session got flagged for copyright infringement, resulting in my account being locked. I believe if there is a partnership with SONY for streaming and I'm just broadcasting gameplay, I shouldn't have to modify the game or face copyright issues. I have streamed this game more than a hundred times without any problems, and now I'm facing a warning and account lock. This situation is disappointing, especially since the purpose of the service is for live game streaming.

I tried the free 14-day trial for YouTube TV. According to the terms, I should have had until December 23rd to cancel, but I've been charged $49.99 for the next month already. I want to cancel my subscription now and would like a refund for this service.