To whom it may concern, I have cancelled might youtube TV on Sep ** **** and was charg...

GetHuman3770592's Refund a Charge issue with YouTube from October 2019

Help with my YouTube issue
The issue in GetHuman3770592's own words
To whom it may concern, I have cancelled might youtube TV on Sep ** **** and was charged $**.** on ** Oct **** for service I didn't received or use. I have checked both of my gmail account and I don't have the subscription for youtube TV on neither accounts. I can't talk to no human and the support team is no help. This need to be resolved, if not I will be reporting this to Better Business Bureau. Stacie Brown (*****@***.com and *****@***.com). I will need my refund. Thanks

GetHuman3770592 did not yet indicate what YouTube should do to make this right.

How GetHuman3770592 fixed the problem
Google and Youtube TV have not been fixed the problem because refund for the service I didn't used after ** Sep ****. I been charged twice, once in September on the **th and again in October on the **th. I will still be contacting Better Business Bureau for the failure to handle this problem and the information online is not helpful at all, just keep getting you a runaround and you can't speak to a real customer service representative. Bad business for your customers.
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YouTube

Refund a Charge issue
Reported by GetHuman3770592
Oct 15th, 2019 - 2 years ago
Fixed
GetHuman3770592 shared how to fix
Seen by 7 customers so far
Similar issue to 48360 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder
Password

Timeline

GetHuman3770592 started working on this issue
Oct 15th, 2019 6:19pm
GetHuman3770592 indicated the issue is not fixed yet.
Oct 16th, 2019 1:36pm
GetHuman3770592 confirmed the issue is fixed. Hooray!
Oct 17th, 2019 2:06pm
GetHuman3770592 confirmed the issue is fixed. Hooray!
Oct 17th, 2019 2:06pm