YouTube Customer Service Issues

My account was compromised on Sunday night (10/13/19), and I received an email from Google stating that my Google account is disabled, and my YouTube account is suspended. I managed to recover my Google account on Monday morning (10/14/19). After regaining access, I promptly changed my password and took necessary security measures. Despite attempting to appeal for the reinstatement of my YouTube account, my request was denied without providing a reason. I solely use my YouTube account for watching videos and have never commented or uploaded any content. Therefore, I believe any violations of YouTube's guidelines were conducted by the hacker. I am now looking to regain access to my YouTube account.

Dear YouTube Team, I am writing to address the termination of my channel, Riktam Banik. I believe that my videos did not breach the community guidelines as there was no violent, sexual, or hateful content. There were also no threats made in any of my videos. I have always been careful to follow the rules for tagging. If I mistakenly uploaded content that violated the rules, I sincerely apologize and assure you that it won't happen again. I kindly request for my channel to be reinstated. Best regards, Riktam Banik

Dear YouTube Team, I am writing to request a review of the termination of my channel, Riktam Banik. I do not believe that my videos or channel have violated the community guidelines as stated. It is possible that some viewers have mistakenly flagged my content. My videos do not contain any violent or sexual content that would violate your rules. Additionally, there is no hateful or political speech in my videos, and I have always been careful to follow tagging protocols. If I have unknowingly breached any rules with my content, I sincerely apologize and assure you that it will not happen again. Please reconsider reinstating my channel. Thank you, Riktam Banik

Hello. Recently, I uploaded new videos on my channel in 1080p60 resolution. However, I have noticed that there is a significant drop in quality on YouTube even though the source file is high quality. I followed YouTube's recommendations by using .mp4 files encoded with .[redacted] and even tried reducing the data bitrate multiple times. Despite these efforts, the video quality remains poor with blurry images at times. I have spent a lot of time re-rendering and re-uploading the videos but to no avail. I suspect there may be an issue on YouTube's end causing this poor conversion quality. Could you please look into this matter? I will share the links to my videos below: 1. [redacted] 2. [redacted] 3. [redacted] If additional processing time is needed for the files, I am willing to wait. I just want to avoid redoing the same work repeatedly, especially if the videos are being corrupted on YouTube's platform. The videos appear clear on my end, so the loss of quality on YouTube is concerning. Thank you for your assistance.

I am reaching out to express my dismay at the removal of the pit bulls versus predators YouTube channel. It seems that YouTube prioritizes the feelings of pedophiles over the safety of children. I intend to raise awareness by contacting local news outlets and sharing this issue on Facebook. Nick Simmons, who oversees pit bulls versus predators, has diligently reported incidents to local police, and I have personally confirmed the legitimacy of these reports. Both Kenmore and Town of Tonawanda police departments have received the complaints, videos, and chat logs. I urge YouTube to reconsider its stance as these videos play a crucial role in safeguarding children from predators.

I'm experiencing unusual issues with my YouTube channel, and it may sound strange, but I believe there is external interference related to spiritual entities. My computer has been receiving bizarre error messages, like getting randomly logged out of my account even when it's clearly still logged in. The peculiarities began on my LG device, which I associate with Lucifer, and now similar problems are happening on my PC. Recently, as I left things related to God, even stranger occurrences have been taking place. Today, I was logged out of my account inexplicably for the first time.

Hello, I recently started my YouTube channel and unfortunately, it was terminated due to alleged spam/scam activities. I reviewed the guidelines and believe my actions, which involved engaging with similar content and spreading awareness about my channel among like-minded individuals, were not spamming. I am a local from Arizona passionate about exploring haunted locations in the area. I commented on relevant videos to connect with those who share my interests, not to spam or harass. I lack experience with YouTube's policies and appeals process. After mistakenly responding to an email regarding the suspension, I submitted a proper appeal expressing remorse and seeking a second chance. However, I was informed that a second appeal is not allowed. I am reaching out to GetHuman for assistance in contacting YouTube directly, as I believe I was unfairly targeted. Your help in forwarding my message to YouTube would be greatly appreciated. Thank you for your support. Josh B.

My account got deleted due to "copyright" strikes, even though I had two ongoing counter notifications. I submitted a third when I received the third strike, but the account was terminated. I am unsure of what happens now - are my initial counter notifications still valid? Will my account be reinstated when the waiting period ends, along with those specific videos? I am unable to reach anyone at YouTube, making it extremely challenging to address this matter. It's frustrating that my Cyn's Corner account and all related accounts have been removed without a clear resolution process.

I recently received a second copyright strike and am worried. The first strike was for a Studio Ghibli clip, which was 30 seconds long and over [redacted] days old. The second strike was for a Waves Pictures Distribution clip, over [redacted] days old, [redacted] days before the first video with the first strike. I was not notified of copyright regulations before these strikes. I fear getting a third strike for an older video. Those videos had comments from 6 months before the strikes and 10,[redacted] views. My viewers are upset they were taken down. I won't upload music, shows, or movies, but I don't want to delete the old videos. Some say I might end up in court like other channels. I need advice on how to handle this situation without risking my channel due to the sudden deletion of these popular old videos.

Hello, I am an individual living with a disability and I receive a monthly disability income of $[redacted], which barely covers my basic needs due to my inability to work. My condition confines me to my bed most of the time, with limited outings for medical appointments. I find solace in watching and listening to YouTube content, which helps alleviate my suicidal depression. Considering my financial constraints, I kindly request a significantly discounted rate for a Premium membership. Access to this service would greatly benefit my mental well-being amid the ongoing battle with depression. If feasible, I would be immensely grateful if there is a possibility of receiving the Premium membership at no cost. Thank you for your consideration. Regards, Russ G.

Hello Youtube Support, I am reaching out regarding my Youtube account under the name "Nesrin Eroğlu", which has been compromised. Recently, I received an email regarding Youtube content which led me to click a link, subsequently resulting in the hack of my account. I have attempted to resolve this matter through Turkish support channels, but unfortunately, I have not received adequate assistance. My Youtube account was dedicated to travel content, but it has been altered significantly since the breach. Several videos have been removed, and the access devices to the account have been changed. Over the course of 1.5 years, I have worked diligently on creating content and have garnered around [redacted] subscribers. It is disheartening to have lost all my efforts abruptly due to this security breach. I am seeking guidance on how I can verify my ownership of the account and the necessary steps to reclaim it. Your prompt assistance in this matter would be greatly appreciated. Thank you for your attention to this issue.

I stumbled upon disturbing content while searching for "LWIAY" on YouTube. Due to a spelling error, I found videos showing a 50-year-old man physically abusing young children. The footage included a scene of a child being slapped by the man, causing the child to cry. Key observations from the videos: 1) The person filming, likely the mother, sounded around 30 years old. 2) The mother seems to be collecting evidence of the abuse, as she asks the child who caused the harm, getting confirmation it was the father. She appears to be building a case against him. 3) The videos date back 3-5 years. The man in the videos is seen mistreating the children, causing them distress. I urge contacting the mother before taking action, as she may be seeking assistance in gathering evidence for legal purposes.

I am having an issue with my playlist being deleted on my YouTube channel under the name Jezzie. I am seeking assistance to have a strike removed from my channel as the content in question was removed due to a violation of the "community guidelines," even though I did not create the content myself. I am requesting for the inappropriate videos to be removed from YouTube, my playlist to be restored, and the strike transferred to the actual video creator. The playlist contains only k-pop videos, which I believe are not inappropriate, but if any were added by mistake, I will make the playlist private to prevent further issues. I would appreciate more specific details about why the videos were flagged beyond just a breach of community guidelines. Thank you for your help.

Dear Youtube, My name is HyangJee Lee, also known as Kelly Lee from Seoul, South Korea. Recently, there have been restrictions on right-wing YouTube channels in Korea, reducing their earnings significantly by 90%. Around 50 main right-wing channels have been affected, while left-wing channels remain unrestricted. These right-wing channels provide insightful and humorous political news, similar to those found on left-wing channels. I'm worried that these restrictions might lower the quality of content produced by these YouTubers. I am interested in learning more about this issue and would like to investigate further about Youtube in Korea. Thank you, Kelly Lee

My name is Sandra Brooks, and I am a gospel singer from Jamaica, West Indies. I have noticed that some music videos and songs are incorrectly listed under The Grace Thrillers CD. Although I was a member of The Grace Thrillers in the past, I have produced my own recordings. My CD, titled "The Answer," includes songs like "The Answer" and "Did You Stop to Pray," both of which I wrote with my ex-husband, Ricardo Brooks. The video for "Road is Rough" is from my other CD, "Don't Worry." I want to clarify that I am no longer a member of PRS and will join a different society soon. I have authorized only CD Baby to distribute my music, and my mechanical royalties are handled by Harry Fox. I am unsure why other societies are linked to my songs. For additional details, please reach me at the number 1-[redacted]. Thank you. Sandra Brooks

Hello YouTube Support Team, I would like to express my gratitude for your dedicated efforts and excellent policies. I am facing constant harassment on my channel as someone maliciously reports my broadcasts as spam. Despite my adherence to all YouTube policies, this individual seems intent on disrupting my channel's operation. The accounts reporting my content are newly created, suggesting a deliberate attempt to harm me. It is evident that multiple individuals are involved in this campaign against my channel. I kindly request your assistance in addressing these reports and protecting me from further harassment. Thank you for your attention to this matter, and I look forward to your support in maintaining the integrity of my channel. Wishing you continued success and prosperity.

I previously had a Google+ page linked to my YouTube account, which was taken down by Google. The problem I am facing now is that my YouTube account is controlled by a manager who cannot add or remove users. The account was mistakenly linked to her instead of me. The user ID is 2RCX-J8kAoySZ-Wby2Gcjg, and the channel ID is UC2RCX-J8kAoySZ-Wby2Gcjg. The correct email that should be connected to the account is [redacted] The current email that has access is [redacted], belonging to my social media manager who is not the owner. I need assistance connecting the Groovy History channel, with my videos, to [redacted] to regain control of my account. Your help in resolving this matter would be greatly appreciated. Thank you.

I recently subscribed to YouTube TV and discovered on the same day that it costs $55 per month. I promptly emailed to request cancellation if this was indeed the actual price. Despite this, I noticed charges in September and now in October. I would like to cancel my subscription and receive a full refund as I haven't even used the service that comes with it. If this forum is not the correct place to address this issue, kindly inform me.

Please help me get through this difficult time. I have faced challenges in Indianapolis and Austin, TX. I have struggled with employment issues and difficult living situations. I believe I have been unfairly treated by some individuals. I am reaching out for support through my fundraising campaign. Racism is a serious issue that needs to be addressed. I hope my message finds understanding and caring individuals. Amen.

After watching a video on YouTube titled "Top 5 Creepiest [redacted] Calls" by the channel Top Trending, I found the content to be horrifying rather than creepy. The first call depicts an elderly woman being murdered in her own home, with her screams audible as she meets her end. I believe this content is not suitable for all audiences, as children could come across it and be traumatized. The thought of her voice haunts me, almost as disturbing as witnessing a death on camera. I have flagged the video for violent content, but I fear it may not be enough. I urge someone to review this video and have it removed, as no one else should have to endure listening to such a brutal act.