I signed up for YouTube TV * day trial, knowing I could cancel if I did not want the su...

GetHuman-dabrucio's customer service issue with YouTube from November 2018

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The issue in GetHuman-dabrucio's own words
I signed up for YouTube TV * day trial, knowing I could cancel if I did not want the subscription and would not be charged before the five days. I entered my credit card number and other information needed to start the trial, after that YouTube took me to the Apple App Store instructing me to download the app., I downloaded the app and then opened it, Apple charged me the full price $**.**. I want to cancel my * day trial, but went to try to cancel-on the YouTube Tv app and and it stated that Apple processes your subscription, I contact Apple and they are refunding me the **.**. **Please cancel my subscription of your app, and not charge me **.** at the end of the * day trial, which I believe it will be December *, ****, I do not want the trial or the subscription, Thank You

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YouTube

Customer service issue
Reported by GetHuman-dabrucio
Nov 29th, 2018 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 9784 others
0 customers following this

Timeline

GetHuman-dabrucio started working on this issue
Nov 29th, 2018 8:08pm

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