YouTube Customer Service Issues

To ensure a continuous sound source for a good night's sleep, I rely on a customized YouTube playlist. However, I face disruption after about 6 hours when the videos stop playing due to an activity check prompt from YouTube. This abrupt silence wakes me up, making it challenging to fall back asleep. Despite updating all my devices and disabling sleep modes, the issue persists. Initially, I resolved it with a script that prevented the activity check, but it no longer works. I seek advice on how to bypass this interruption and allow my playlist to play uninterrupted throughout the night for a restful sleep.

Last night, our internet connection was disrupted, and as a result, we got disconnected from Youtube TV. Although the internet is back up now, we are facing issues logging back into Youtube TV. When attempting to log in, we are redirected to a page prompting us to either start a trial subscription or log in as current subscribers, of which we are already subscribed. Both options ask us to resubscribe and purchase a membership, even though we are existing subscribers. While other apps function properly, only Youtube TV is inaccessible. How can we successfully sign back into our Youtube TV account without having to repurchase a subscription?

My Youtube account was suspended and then terminated within one day for alleged "multiple and severe violations." I had just uploaded my first video, using music from Youtube's Audio Library that didn't need attribution. The video is about gluing DIY ornaments, promoting my blog (The-Christmas-Blog.com), and referencing my pen name, Loreal Alexandria. I've been unable to contact anyone at Google or Youtube about this issue, and my account got terminated in less than 10 hours (while I was at church, where my husband leads). Can anyone assist me with this matter?

Hello, I am Ryxn, a YouTuber with over [redacted] subscribers. Unfortunately, I am experiencing harassment during my live streams from two users. Despite banning them, they continue to create new accounts to harass me and my viewers. This situation has escalated to a point where they deliberately dislike my videos, impacting my channel negatively. I have tried reporting them through YouTube's system, but their multiple accounts make it difficult to address the issue. I had to unlist a video due to this harassment. I am seeking assistance to resolve this matter promptly. Thank you, Ryan (Ryxn).

Hello there. I'm feeling unwell as my channel has been without monetization for 2 months. It was demonetized for duplication issues. I have since removed all videos with third-party content and started fresh by only using public material. However, my channel was not approved due to "reused content." I am seeking specific guidance on identifying and removing this content from my channel to avoid using it again. It's frustrating as my channel is in good standing, and the lack of clarity on which content is causing the issue is tiresome. I appreciate any assistance in resolving this matter as the articles I've read are not providing the necessary details. Thank you for your help.

A private family disagreement has unfortunately been shared on YouTube without my consent. The video includes a voice recording of a conversation between me and my sister, along with images of us. I am unsure who uploaded it, but I kindly request its removal due to the sensitive nature of the content. The video's circulation on WhatsApp has already had a negative impact, and I am worried about its potential effect on my young daughters who watch videos on YouTube. The video can be found on Polémique TV under the title: "affaire b'audio botala 2 sœur propre ba vérité ba bimisi n'a b'audio mawa". The content of the recording has caused distress within my family, leading to personal struggles. I appeal for its removal to prevent further harm to families. Thank you.

I am writing to address the recent decision to demonetize my long-standing channel, ALIZEE DE FAN, on YouTube. This channel has been monetized for over 8 years without any issues until now. I strongly disagree with this decision as it lacks specific reasons and factual basis. It was mentioned that there were duplicate videos, which is not accurate since YouTube does not allow the upload of identical content. While I occasionally feature others' work with permission, it is done to promote musicians and support women's rights through their creativity. My channel is known as a popular destination for discovering new talent in the music industry. I urge you to reconsider this decision as it impacts not only my hobby but also my livelihood that I have dedicated years to develop. Despite making changes and removing videos, I am willing to cooperate to resolve any concerns. I was also promised a personal manager via email, which never materialized. Please review my channel again and engage with me to address any issues collaboratively. Thank you for your attention to this matter. - Richard Roberti

I am having troubles logging into YouTube Music Premium on multiple devices. I want to keep my playlists separate from my family members' playlists. I feel it's invasive to have them accessing my account. If this issue cannot be resolved, I will need to cancel all the services I have with YouTube. I was considering switching from Amazon Music to YouTube Music exclusively, but the ongoing issues are making me reconsider. Can you please assist me promptly with a solution, or advise me on how to handle separate logins for each family member on our shared account? Thank you for your attention to this matter. Have a wonderful Thanksgiving.

I'm John S. and I'm facing an issue logging into my account using the email [redacted] After changing my phone number, I'm unable to access the account to delete a video I uploaded. Despite trying to update the account and requesting a password reset email, I haven't received any assistance. I urgently need to remove the uploaded videos on the account but can't do so without logging back in. My account's email is [redacted] My previous phone number was [redacted]8, and my new one is [redacted]. I suspect the change in my phone number is causing this problem as I can't verify the old number. Your prompt help in resolving this matter is greatly appreciated.

Dear YouTube Copyright Department, I hope this message finds you well. I am writing to bring to your attention a recent copyright strike issued by "Aiplex Software Private Limited," a small Indian software company. The attached image illustrates their questionable practices. Their actions could have resulted in the blocking of my video featuring soccer highlights from France and Netherlands under UEFA and FIFA's properties. My channel's goal was not profit but to grow viewership. Despite my genuine belief in the legitimacy of my content, I faced this disruption. After researching their methods, it appears they misuse automated tools to issue inaccurate takedowns without proper ownership. This issue has caused me significant distress as YouTube is not only my primary source of income but also essential for my career growth. I assure you I will exercise greater caution in the future to prevent such incidents from jeopardizing my channel's standing. Warm regards, Joseph R.

Last week, my YouTube account that I've had for 7 years was unexpectedly deleted. We used the channel www.youtube.com/blockheads801 to share videos of stunts and reckless behavior since we were teenagers back in [redacted]. Although some of our videos were flagged and removed in the past, it was never due to nudity or sexual content. Recently, two specific videos were flagged - 'We are Too Stupid To Die | Gnar Gnar in Indiana' uploaded this summer and 'blockheaDs | Old School Stunts' from 4 to 5 years ago. I believe the deletion might be related to my MTV show "Too Stupid To Die" and people hating on it. I was devastated when my account got terminated without a clear explanation or warning. This channel held so many memories and hard work that I cherish. I kindly ask for a reconsideration of the termination and to have my channel back. Thank you, Khyler V. Email associated with the channel: [redacted]

Hello, I have a YouTube channel called AngeliqueASMR at www.youtube.com/c/AngeliqueASMR. I am unable to access my channel and email as it says my password was changed. I tried account recovery but it's not verifying me. I suspect I've been hacked. I can provide any necessary information, including Adsense details. I reached out via Instagram to prove my identity. I'm stressed and upset and really want to regain access to my channel. Thank you for your help. Regards, Angelique.

I have been harassed and bullied by a Content Creator named Trim Hits for 3 years. He uses multiple accounts, with his main account being Trim Hits. He has posted my old address and pictures to encourage people to find me. Although I am not active on YouTube, he continues to harass me by including my real name in his video titles, which is extremely disturbing. Despite requests from others to stop, he persists in his behavior. On his account Trim Hits 2, he has posted a picture of my house and my real name (Carmen Cook) in the titles. I have reported him to YouTube and the FBI. His actions, such as making a channel using my name and house picture, and threatening to harm me and others, are unacceptable. He has a pattern of harassing and stalking other Content Creators on his channels. I urge for action to be taken to prevent him from continuing this behavior. I deactivated my YouTube channel named Sweet Gemini in September and no longer wish to be associated with any account on the platform. Your assistance would be greatly appreciated. Thank you.

When I try to upload videos to my Youtube channel, I consistently encounter errors. Despite editing in iMovie and ensuring the audio and visuals are flawless before uploading, the videos still present issues once on Youtube. Previously, I could upload directly from iMovie with no problems, but now I receive an error message. Turning to a different method by downloading the raw file and then uploading it separately has not fully resolved the issue. The uploaded videos sometimes lack audio, freeze at certain points, or have syncing problems. Despite researching for solutions online, I have not found a fix. It is frustrating to face these obstacles as I cannot upload smoothly. The temporary solution I resort to is to repeatedly upload the video until it works, even though this is time-consuming and inefficient. Any assistance would be greatly appreciated!

Hello. I'm the mother from Snapchat whose video of her daughter went viral. Unfortunately, the video was taken without my consent, posted on YouTube, and has gained over 11 million views on Twitter. This has the potential to generate income for the person who made it go viral. I have a significant following on Twitter and I want to ensure that any money made from the video is set aside for my daughter's college fund, not for the individuals involved. I've tried reaching out to Jukin Media to license the video to prevent them from profiting, but I haven't received a response from them. Can anyone offer assistance?

I recently uploaded a music tribute video for the character Hela in Thor: Ragnarok. My channel focuses on these types of videos. After successfully uploading it, the video was suddenly blocked due to a copyright claim by Disney. I am puzzled because I used the song "Castle" by Halsey, not a Disney song. When I tried to re-upload it, I encountered a message saying the video already existed. I am perplexed as to how it can exist if it's not visible. I am eager to have my video restored as I have not deviated from the content of my other videos. This situation has been disheartening and is making me consider leaving YouTube.

A few years ago, I ran a YouTube channel under the name NickNastyJR, mainly creating Minecraft and gaming content on my computer. When my computer broke, I shifted to uploading videos from my PS4. About two years back, my email linked to my account was hacked, preventing me from accessing both my YouTube and Gmail accounts ([redacted]). I resorted to uploading via ShareFactory on PS4. Despite my efforts, I couldn't recover my accounts as both Gmail and YouTube couldn't verify my identity. Since people I know discovered my old videos and started mocking me, I feel compelled to have the YouTube channel, which has [redacted] subscribers, deleted to avoid future repercussions. Thank you.

A few years back, I ran a YouTube channel named NickNastyJR where I created Minecraft and other gaming videos. When my computer broke, I switched to using my PS4 for uploads. About* years ago, my email associated with the account was hacked (MazarakisN*****@***.com), leading to a login issue with my YouTube and Gmail. I could only upload via PS4’s share factory. Eventually, when people mocked my old videos, I faced a tough time. Despite numerous attempts, I couldn't convince Gmail or YouTube of my identity to regain access. If verification isn’t an option, could the YouTube channel with *** subscribers be deleted? I'm finding it hard to cope with the constant reminders, fearing it might impact my future. Thank you.

I uploaded 3 YouTube videos for a scavenger hunt on Nov. 23. I intended to upload them at 360p for the clues but mistakenly uploaded them at 480p. I re-uploaded them at 360p five minutes before midnight to maintain the Nov. 23 upload date. However, the new video shows an upload date of Nov. 24. I need assistance as the videos were time-stamped and must reflect Nov. 23. I need to either change the first set to 360p or adjust the second set's upload date to Nov. 23. Any help would be greatly appreciated.

I am part of a cryptocurrency telegram group where we regularly follow a YouTube program. Recently, this program was taken down twice in a row. The first video, which only featured technical analysis, was removed despite having no issues. The second video, where the creator expressed frustration over the wrongful removal, was also taken down. It seems like someone may have misused the YouTube "report" function due to a possible conflict of interest, as the second video was free while another similar video was paid. This unfair situation is concerning. Is it true that repeated reports can lead to video removal even if the allegations are false? The lengthy appeal process doesn't work well in the fast-paced cryptocurrency market. It's vital to prevent such cases of injustice. Your assistance on this matter would be greatly appreciated.