The "Food" Heading Disappeared Ten Days Ago

GetHuman1152020's customer service issue with YouTube from September 2018

6 views | 3440 similar | 0 following
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YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1152020 will need to dig through the advice provided by YouTube, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1152020 can let us know if they help or not.
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Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman1152020's own words
We were viewing YouTube videos. In general, we are not using a YouTube account. ... We have a Samsung "smart" TV which we bought less than one year ago. My wife often views on our TV YouTube videos. Until about ten days ago, she could view videos under a heading named "Food." This heading is no longer available. We contacted our TV Customer Support team. They told us that in order to see again the "Food" heading we must talk go you. We don't know whether the disappearance of the "Food" heading is an intended functional change or not. We would very much prefer that this heading be visible again. Please let us know whether we have to do something in order to recover the "Food" heading and, in general, whether seeing videos under this heading is still possible. Thank you.
The "Food" used to be available and we found it quite useful.
We want the "Food" heading back!
We bought our current Samsung TV in December **** and we have viewed YouTube videos on this TV ever since.
We spoke to the TV Customer Support, they advised us t contact you.
How GetHuman1152020 fixed the problem

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YouTube

YouTube on Samsung SmartTV
Customer service issue
Reported by GetHuman1152020
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 3440 others
0 customers following this

Timeline

GetHuman1152020 started working on this issue
Sep 16th, 2018 8:25pm

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