YouTube Customer Service Issues

Hello, I'm Lukas A. Bowron. This morning, I checked my YouTube channel and everything seemed normal. However, around 10am EST, my friends alerted me to an issue with my channel. I suspect someone accessed my Google account using the saved password feature and deleted my entire channel. I believe it may have been someone in my video editing class who also uses Google and Premiere Pro. Please feel free to reach out via email or phone to verify my identity. I am eager to recover both the videos I deleted previously and the entire channel deleted by someone else. Your help in restoring my content would be greatly appreciated. Thank you.

Hello, there was a video on YouTube that my friend Fletcher recorded about 15 years ago. I like to revisit it occasionally for nostalgic reasons. The video features me and my friends skateboarding as kids. However, when I recently tried to watch it, I discovered it was blocked due to copyright issues related to the background music. I completely understand the copyright matter but I would greatly appreciate it if the video could be made available to me without the audio to avoid any further copyright problems. I am not concerned about it being unblocked on YouTube; I just want to have the video for sentimental reasons. The video is titled “Skating in Nebraska FINAL!!!!” and it was posted by my friend Fletcher under the username bzzmusic. I would be extremely thankful if any assistance could be provided in retrieving this video. Thank you, Zack

There is a concerning situation involving a YouTuber named Cristali and Zafiro Toons. This individual has been accused of inappropriate behavior such as tracing over other artists' work, soliciting inappropriate content from minors, making fun of abuse, and threatening individuals. The YouTuber has also allegedly disclosed private information without consent and used unethical tactics to gain subscribers. The call for action is to have Cristali and Zafiro Toons removed from the platform in order to prevent further harm. The person sharing this information is pleading for support to address this serious issue and has evidence to support their claims.

Hello, could you please assist me in reaching out to one of your managers? I have been managing my YouTube channel since [redacted] and have built a significant fan base over the years. However, when I recently tried to log in, I was shocked to discover that my account has been suspended. Unfortunately, I was not made aware of any issues prior to this. I have been going through a difficult time as I lost my sister a few months ago, and her passing has left me devastated. Losing my channel at this moment has been really hard for me. YouTube means everything to me; it's not just a platform, but a passion. I want to emphasize that I never intended to violate any of YouTube's policies. I've been reaching out for help but haven't received any assistance yet. I would truly appreciate it if you could help me in restoring my channel. Thank you for your understanding.

My username is xxrene95, and I've been streaming regularly since August 23rd. Recently, a user named FuhkkYeww on PS4 has been causing trouble by spamming my stream with inappropriate comments like "HEADBUTT YOUR PS4!!" and "SHUT UP!!!". This user has also sent me photos claiming to be in the marine corps and has made unsettling threats to other players. I contacted PlayStation support, and they recommended reaching out to you for assistance in dealing with this issue. It's important to address this behavior promptly to ensure a safe and respectful streaming environment for everyone. Thank you for your help.

There is an unpleasant Trojan ad displaying at the top of my YouTube page. Despite contacting support and following the instructions provided to remove the ad, it persists. The content contradicts YouTube's policy on adult content in ads, which expressly prohibits explicit material. As a platform, YouTube should not allow the promotion of such inappropriate content regardless of compliance with regulations. The ad in question features sexually suggestive elements, which is unsuitable for viewers, especially children who may access the platform. I am requesting immediate action to remove this ad from my YouTube feed to prevent further exposure. If necessary, I will escalate this issue for violating YouTube's own policies.

Username: Netherknight666 I accidentally had my video removed by YouTube yesterday due to hate speech reasons. The video featured gameplay from "Europa Universalis 4" (EU4) where I played as Karaman, a Muslim country with the Star of David on its flag. The game involves war, colonization, and religions, allowing players to change national religions through gameplay mechanics. I chose to convert to Judaism and attempted a challenging world conquest with only one faith, all while incorporating jokes and memes referencing various nations in EU4 and HOI4 (Hearts of Iron 4). In the video, I included a meme known as the "happy merchant," a comedic representation of a Jewish man, among other nations like the Ottomans and Mamluks. The content was meant to be humorous and satirical, similar to Monty Python's style, focusing on the Israel and Palestine conflict. While some videos on YouTube may push boundaries, my intention was not to promote hatred towards any race or religion, but rather to create light-hearted entertainment, similar to videos featuring jokes like "Allahu Akbar Joke" or a Jew dancing to metal music. I have appealed the decision and eagerly await a response from YouTube.

I am a YOUTUBE content creator named "YASH G," and my channel's URL is www.youtube.com/c/yashg. For the past month, the "Subscribers' List" on my channel has not been updating correctly. This is the third time this issue has occurred. While the subscriber count is increasing daily, the list of subscribers and their icons is not updating, making it impossible for me to see who has subscribed to my channel. I acknowledge that some subscribers may have their settings set to private, but it is unlikely that all subscribers have done so, as I am unable to see any recent channel names on the list. Despite reporting the problem (Re: [8-[redacted][redacted]] YouTube Partner Support) and providing evidence such as screenshots and videos, the matter has not been resolved in the past 15 days, even though Mr. Jed is investigating. I would appreciate assistance in resolving this issue. Thank you. Yash

I am greatly disturbed by the recent Union workers NYC advertisements. They contain false information and are racially charged. The claim that NYC unions discriminate against black individuals by paying them less is entirely inaccurate. As a proud member of local union #3 for the past 18 years, I, a black woman, can attest that everyone receives the same pay rate once they complete their apprenticeship. The union does not consider a person's race; instead, they are categorized by their last name. I am disappointed, disrespected, and alarmed by these ads. They are spreading lies and tarnishing the reputation of the union. Please cease airing these misleading and offensive ads. Thank you. -M. Daniels

Hello, I am Alyxandra Williams, and I am reaching out regarding my old YouTube channel, msagcrazy. I am currently unable to access this account and would like to remove my videos. The email linked to this account belongs to my mother, which has been deactivated, preventing me from logging in. I understand the challenge of verifying my identity without access to the account, but I can confirm this is indeed my account. I am uncomfortable with the presence of these childhood videos online, as I was around 10-11 years old in them. Resolving this issue is critical for my security and privacy, as I prefer not to have these childhood videos available publicly. Please contact me if further clarification on my identity is necessary. Thank you and have a pleasant day.

Hello, I am seeking information regarding YouTube's lack of response to their smaller content creators. I understand that YouTube receives an overwhelming number of inquiries, but there should be exceptions for serious issues like the one I am facing. There is a YouTube channel that has been illegally claiming copyrights to Persian artists' songs through a network distribution since [redacted]. This individual not only operates one channel but multiple channels that engage in the same unauthorized distribution of Persian songs, movies, and TV series. They download this content and upload it to their channels, issuing false claims and blocking other uploads without permission from Persian producers. I am not the only one affected by this situation; numerous others are impacted as well. It would be greatly appreciated if someone could assist me in addressing this issue.

I am having an issue with canceling my YouTube Premium subscription. I signed up for the 1-month free trial with the understanding that I could cancel if I did not wish to continue after the trial. However, despite my efforts over the past 2-3 days, I have been unable to find a way to cancel. I have tried through iTunes and the YouTube app, but I cannot locate the option to unsubscribe. I have already been charged for a subscription fee that I do not want. I would like assistance in canceling my account and receiving a refund.

I'm having trouble disabling Restricted Mode on my computer. It indicates it's enabled by my Network Administrator, but as the owner and payer of the internet services, I can't figure out how to turn it off. In my attempts to resolve this, I've messed up my firewall settings. I've noticed this is a common issue, and despite trying various solutions suggested by Microsoft and checking my account settings, I've had no success. I believe the problem may be on your end. Please assist me in resolving this matter. Thank you.

Hello, I wanted to share my Youtube channel, which contains videos used on my website to explain various concepts. While organic traffic comes through Google searches, the majority of visitors historically accessed the videos via the website. Previously, I embedded videos using iframes, causing heavy loading times due to instant video playback. To speed up the website, I transitioned to using a Labnol JavaScript code that loads only video thumbnails until clicked. Since this change, my Youtube views have significantly decreased. Initially, 90% of views originated from the website, now only 2.4%. I suspect a discrepancy in view counting methods based on the embed code. Videos are accessible to me and friends, but possibly not to website visitors. I seek insight into why this traffic drop occurred. Thank you, Sadhana

Hello, I uploaded 2 videos on YouTube and received a copyright strike. The issue is that someone copyrighted my videos but then deleted their own account. What does this mean? Anyone could come along, strike someone else's video, take it down, and then delete their account. What should I do? I put so much effort into dubbing the first episode of Dragon Ball Super in Hindi. Can you please advise me on what to do next? Here are the video titles: "Dragon Ball Super Episode 1 (Part 1)" and "Dragon Ball Super Episode 1 (Part 2)."

I encountered a glitch while using Safari on my Mac with YouTube. When I click on a video and enter full-screen mode, the video controls at the bottom disappear. After a few seconds, the video screen tilts to the side, showing a slanted view with two overlapping video images. Moving the mouse restores the correct view temporarily. I have restarted my Mac, relaunched Safari, and updated to Mac OS Sierra, but the issue persists across all videos. I am uncertain about the cause. Any assistance would be appreciated. Best regards, Ellie L.

Since I began monetizing on August 1, [redacted], I have generated approximately $1,[redacted] in advertising revenue, along with additional earnings from Super Chat. However, today, September 12, my AdSense account displays a total of only 65 cents. Strangely, it shows zero earnings for August, the month when I made the majority of my earnings. I am worried that there may be an issue with linking my accounts correctly. Could it be possible that I have an old AdSense account that is causing confusion? Despite my persistent efforts to find a solution online and after speaking with several individuals, I have not been able to rectify the problem. I am aware that I have earned a significant amount of money over the past seven weeks, and it is disheartening to see that it is not reflecting accurately in my account. I am seeking assistance in ensuring that I can access the funds I have rightfully earned. Thank you, L. Forrest

Recently, I've been experiencing issues with some youtube videos not playing on my Roku stick. This problem arose briefly in early August but was fixed after a couple of days. Despite contacting Roku, they informed me that it was a youtube issue being addressed by youtube themselves. After a short while, the videos played normally again. However, the problem resurfaced about a week ago. Specifically, many videos on youtube play audio without displaying the visual content; leaving a black screen. This issue is exclusive to the Roku stick as it does not occur on my computers. While most apps work fine on the Roku stick, including Netflix and Amazon Prime Video, the problem persists with certain youtube videos. It has been a week since this trouble started, longer than the previous occurrence in August, and has yet to be resolved.

I am reaching out regarding the recent silencing of the news channel, Infowars. The actions taken, controlled by the global elite, are a direct attack on our 1st Amendment rights. People who are fed up with the truth being distorted or silenced must take immediate action against this group aiming to destroy the republic. It's evident that the American people will not stand by as a few gangster thugs work to profit or enslave the world. The censorship by Youtube, Twitter, and Facebook must cease promptly. Personally, I will boycott these corporate institutions that abuse us financially and strip away our rights. It's essential for all to join in and spread awareness. America is facing swift destruction silently. Let's unite and reclaim our country!

Dear Sir, our channel has received 2 strikes, and if we receive one more, our channel will be shut down. We have not violated any rules, yet we are being targeted. The other channel, Sawariya Music, is pressuring us to enter into a 50-50 partnership, threatening to shut down our channel otherwise. Our channel, Balaji Movies, is at risk. Please assist us in resolving this issue. Thank you.