Order number ****Y***A****B**Hello, this was sold as brand new. But I see that the meta...

GetHuman-demisthe's customer service issue with Yoox.com from December 2018

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The issue in GetHuman-demisthe's own words
Order number ****Y***A****B**Hello, this was sold as brand new. But I see that the metal on these things started to rust. I can provide pictures once you reply to my email.**Is there a chance that this is a fake product given the poor quality of the metal?**Or is this a refurbished item and not new? **The tags are questionable and stuff was scratched out from them, again once your email me I can provide the pictures.**For a retail price of $*** and the price I paid on cyber Monday which was still $*** I expect this to be a top quality really and new wallet.**Please reply.**Thank you,*Demis
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Customer service issue
Reported by GetHuman-demisthe
Dec 1st, 2018 - a yr ago
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GetHuman-demisthe started working on this issue
Dec 1st, 2018 6:16pm