Updated May 3, 2024

Yoox.com Customer FAQ

Returns and Refunds

You can return a damaged item from Yoox.com as long as you notify the vendor within 60 days of purchase. The customer must complete...

Yoox.com offers a flexible and hassle-free return policy for customer satisfaction. If you are not fully satisfied with your purchase,...

Yes, you can cancel your order on Yoox.com. However, it is important to note that cancellations are only possible before the order...

The delivery time for your order on Yoox.com will vary depending on your location and the shipping method chosen at checkout. Standard...

Yes, it is possible to change your shipping address after placing an order on Yoox.com, but only if your order has not been prepared...

Yes, Yoox.com offers international shipping to many countries worldwide. We are dedicated to providing a global shopping experience,...

Yes, Yoox.com offers various discounts and promotions to its customers. They frequently hold sales and promotional events where selected...

Yoox.com offers multiple payment methods to ensure a convenient shopping experience. Customers can make purchases using major credit...

Yes, there are size guides available for the products on Yoox.com. We understand that finding the right size is crucial when shopping...

Ask any question you have about Yoox.com customer service. We will do our best to get you answers right away.

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Updated May 3, 2024