Hello we have a biz.yelp account. We are Raymond Chan DDS.*We got a yelp review from a...

GetHuman-drchan's Remove a Review issue with Yelp from April 2018

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Most reviews are unable to be removed. We have had some success in reporting and removing reviews but most likely Yelp will only remove them if you contact the person that reviewed your company and ask them to remove it.
The issue in GetHuman-drchan's own words
Hello we have a biz.yelp account. We are Raymond Chan DDS.*We got a yelp review from a (patient) -customer that described a service that we do not offer to our patients (root canal). We believe it was posted in error ie meant to be for another dentist or from a competitor. *We feel the review does not relate to us, since we do not recognize the patient (no match in our database) and we do not provide that service that she had issues with. Thank you
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Remove a Review issue
Reported by GetHuman-drchan
Apr 30th, 2018 - a yr ago
I have an issue with Yelp too
Not resolved
Seen by 4 customers so far
Similar issue to 1722 others
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Items needed
Restaurant Name
Email on Account
Phone Number
Name of Account Holder
GetHuman-drchan started working on this issue
Apr 30th, 2018 4:41am
GetHuman-drchan indicated the issue is not fixed yet.
May 1st, 2018 8:54am